Parts Inside Sales

PSTC; Cartersville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Peach State Truck Centers is seeking a parts counter associate to support customers by processing parts requests, quoting prices, and coordinating pickup or delivery. You will invoice orders, look up parts by VIN, and maintain an orderly counter and display shelves.

The role requires excellent communication, strong customer service, organizational skills, and the ability to work under pressure in a fast-paced environment. Equal employment opportunity employer.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in high-paced and at times stressful environment.

Responsibilities

• Handle parts requirements of customers through counter service and telephone sales.
• Invoices and pulls parts correctly.
• Places parts in the appropriate area for customer pick-up or delivery.
• Greets customers with friendly and professional manner.
• Advises customer on substitution or modification of part when replacement is not available.
• Assist in keeping parts counter area clean and display shelves stocked and orderly.
• Assists with physical stock inventory.
• Other duties as assigned

Skills

Verbal & written communication

Interpersonal skills

Sales and customer service

Organization & attention to detail

Time management

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Essential Duties and Responsibilities:

• Handles parts requirements of customers through counter service and telephone sales.
• Invoices and pulls parts correctly.
• Places parts in the appropriate area for customer pick-up or delivery.
• Greets customers with friendly and professional manner.
• Advises customer on substitution or modification of part when replacement is not available.
• Assist in keeping parts counter area clean and display shelves stocked and orderly.
• Assists with physical stock inventory.
• Other duties as assigned

Note: Job descriptions may be subject to change based on organizational needs.

Requirements:

Previous experience being able to look up parts by VIN
High attention to detail
Excellent customer service skills.

Education and Experience

Education: High school diploma or equivalent.

Required Skills/ Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in high-paced and at times stressful environment.

Physical Requirement’s:

• The ability to lift to 50 pounds
• The ability to squat, bend or stoop on a regular basis.

This position is contingent upon the successful completion of a pre-employment background check and drug screening. The background check may include verification of criminal history, employment history, educational credentials, and professional references.

Peach State Truck Centers is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.