Parts Information Specialist - Data-Driven Onsite Growth

Caterpillar Brazil; Peoria (IL); On-site; USD 72,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account (HSA)

Tuition Reimbursement

Job summary

Caterpillar Inc. in Peoria, IL is seeking a Parts Information Specialist to support aftersales and PSLD initiatives.

You will design, create, and maintain technical parts information for Caterpillar products, ensuring accuracy and adherence to standards as part of a team serving dealers and customers. In this role, you will collaborate with engineers and service personnel, utilize ERP data, and contribute to continuous improvement.

Qualifications

• Customer focus to align solutions with client needs.
• Data gathering & analysis using tools to synthesize information.
• Service excellence to meet and exceed customer expectations.
• Effective communications to convey ideas clearly to stakeholders.
• Relationship management to maintain healthy client/vendor/peer ties.
• Technical excellence to develop solutions for technical challenges.

Responsibilities

• Creates and revises technical parts information for new product introduction, continuous process improvement, and revision timelines.
• Ensures all parts information is created accurately per standards and participates in process improvement efforts.
• Utilizes engineering data to confirm part numbers, part names, and quantities for Caterpillar users.

Skills

Customer focus

Data gathering

Service excellence

Effective communications

Relationship management

Technical excellence

Education

Bachelor's degree

Tools

EDS

Teamcenter

HVC/PRWB

Reading prints

Job description

Caterpillar Inc. in Peoria, IL is seeking a Parts Information Specialist to support aftersales and PSLD initiatives.

You will design, create, and maintain technical parts information for Caterpillar products, ensuring accuracy and adherence to standards as part of a team serving dealers and customers. In this role, you will collaborate with engineers and service personnel, utilize ERP data, and contribute to continuous improvement.