Parts & Front Counter Associate

Mike's Lawn Equipment; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid holidays and vacation

Employee discounts

Opportunities for growth and Advancem

Family-oriented work environment

Job summary

Mike's Outdoor Power Equipment is seeking a friendly and organized Parts & Front Counter Associate to join our team in Edmond, OK. You will assist customers, lookup and order parts, and support our service department.

Responsibilities include processing transactions, stocking parts, and coordinating service appointments. Prior parts or retail experience is helpful but not required; strong customer service is essential.

Qualifications

• Strong customer service and communication skills.
• Basic computer skills; able to learn parts lookup systems.
• Multitask in a fast-paced environment; attention to detail.
• Retail or lawn equipment experience preferred but not required.

Responsibilities

• Assist customers in person and over the phone with parts inquiries and purchases.
• Look up and order parts for lawn mowers and outdoor equipment.
• Process sales transactions and create customer invoices.
• Receive, stock, and organize parts inventory.
• Assist service technicians with parts requests.
• Schedule service appointments and communicate with customers regarding repairs.
• Maintain a clean and organized parts department.
• Provide excellent customer service and product knowledge.

Skills

Customer service

Communication

Computer skills

Multitask

Attention to detail

Retail experience

Tools

Parts lookup systems

POS system

Job description

Mike's Outdoor Power Equipment is looking for a friendly, organized, and motivated individual to join our team as a Parts & Front Counter Associate. This position is responsible for assisting customers at the front counter, managing lawn mower and outdoor power equipment parts, answering phones, and supporting our service department.

Responsibilities

• Assist customers in person and over the phone with parts inquiries and purchases
• Look up and order parts for lawn mowers and outdoor power equipment
• Process sales transactions and create customer invoices
• Receive, stock, and organize incoming parts inventory
• Assist service technicians with parts requests
• Maintain a clean and organized parts department
• Schedule service appointments and communicate with customers regarding repairs
• Provide excellent customer service and product knowledge

Qualifications

• Strong customer service and communication skills
• Basic computer skills and ability to learn parts lookup systems
• Ability to multitask in a fast-paced environment
• Attention to detail and organizational skills
• Previous parts, automotive, lawn equipment, or retail experience preferred but not required
• Positive attitude and willingness to learn

Benefits

• Competitive pay based on experience
• Paid holidays and vacation
• Employee discounts
• Opportunities for growth and advancement
• Family-oriented work environment

Hours

Tuesday–Friday, 8:30 AM – 5:30 PM

Saturday 9:00 AM -2:00 PM

OFF SUNDAY AND MONDAYS