Parts Department Manager: Inventory & Customer Excellence

H&R Agri-Power; Mount Leo (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

H&R Agri-Power is seeking a Parts Department Manager to oversee parts operations within the dealership, aiming to maximize ROI through sales, inventory control and expense management.

The role involves supervising staff, training team members, handling customer orders, and budgeting to align with strategic goals. Strong communication and organizational skills are essential for maintaining customer relationships and driving department success.

Qualifications

• Must manage Parts Department and supervise staff.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong customer service orientation and problem solving.

Responsibilities

• Supervise Parts Department employees and oversee daily operations.
• Lead and train team members in departmental operations.
• Process customer orders in person and by phone.
• Create annual budgets and goals for the Parts Department.
• Monitor monthly marketing plans to meet department goals.
• Merchandise inventory to meet sales and profit targets.
• Maintain accurate inventory and review daily operations for efficiency.
• Establish and maintain customer relationships.

Skills

3+ years management experience

3+ years customer service experience

2+ years Parts Department operations

Experience with multiple databases, MS

Outlook

Excel

Education

High School Diploma or Equivalent

Job description

H&R Agri-Power is seeking a Parts Department Manager to oversee parts operations within the dealership, aiming to maximize ROI through sales, inventory control and expense management.

The role involves supervising staff, training team members, handling customer orders, and budgeting to align with strategic goals. Strong communication and organizational skills are essential for maintaining customer relationships and driving department success.