Parts Delivery Specialist - Bilingual & Customer-Focused

O'Reilly Auto Parts; Whitehall Township (MI); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in a safe, efficient manner. The role includes COD collections, returns, and potential cashier/merchandising support when needed.

This position prioritizes dependable delivery service, strong customer relations, and the ability to use handheld devices for processing orders and signatures.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Adapt quickly to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsabilités

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other duties as assigned, including customer service, merchandising, stocking, running errands, core returns.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates.

Connaissances

Customer service

Safe driving

Interpersonal skills

Spanish language

Adaptability

Outils

Hand-held devices

Description du poste

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in a safe, efficient manner. The role includes COD collections, returns, and potential cashier/merchandising support when needed.

This position prioritizes dependable delivery service, strong customer relations, and the ability to use handheld devices for processing orders and signatures.