Parts Delivery Driver: Upsell & Customer Care

Advance Auto Parts Inc.; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Driver/Delivery Associate in Wilmington, NC to pick, stage and deliver parts to pro customers and maintain a clean, organized store environment. You will build relationships with customers, upsell products, and support daily store operations.

A valid driver's license and high school diploma are required. The role involves daily driving, coordinating with customers, and assisting with inventory and stock.

Qualifications

• High school diploma or equivalent required.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness and stocking.
• Engage with walk-in customers to understand their needs and recommend parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Sales aptitude

English communication

Inventory awareness

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Parts catalogs

Job description

Advance Auto Parts is seeking a Driver/Delivery Associate in Wilmington, NC to pick, stage and deliver parts to pro customers and maintain a clean, organized store environment. You will build relationships with customers, upsell products, and support daily store operations.

A valid driver's license and high school diploma are required. The role involves daily driving, coordinating with customers, and assisting with inventory and stock.