Parts & Customer Experience Specialist

NAPA Auto Parts; Afton (WY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Employee discounts

Job summary

NAPA Auto Parts is seeking a Store Sales Associate to be the primary contact for customers, promoting sales by understanding their needs and sourcing accurate parts for a good buying experience.

Key duties include greeting customers, selecting parts, resolving issues, and maintaining store cleanliness; the role requires the ability to stand, move merchandise, and operate POS systems in a retail setting.

Qualifications

• Valid driver’s license preferred.
• Previous retail sales experience preferred.
• GED preferred.
• Capable of operating point-of-sale system and cataloging.
• Excellent attention to detail and accuracy, able to multi-task and self-motivated.

Responsibilities

• Build good relationships with NAPA customers.
• Greet all customers.
• Pick correct parts from behind the counter for customers.
• Assist in resolving retail issues.
• Ensure store cleanliness.
• Assist in receiving/stocking merchandise.

Skills

Retail sales

Customer service

Attention to detail

Multi-tasking

Self-motivated

Education

GED

Tools

POS system

Cataloging

Job description

NAPA Auto Parts is seeking a Store Sales Associate to be the primary contact for customers, promoting sales by understanding their needs and sourcing accurate parts for a good buying experience.

Key duties include greeting customers, selecting parts, resolving issues, and maintaining store cleanliness; the role requires the ability to stand, move merchandise, and operate POS systems in a retail setting.