Parts & Customer Care Coordinator

Clayton Homes (New); Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company match

Paid parental leave

Tuition reimbursement

Employee Assistance Programs

Volunteer time through Clayton Impact

Wellness programs

Job summary

Clayton is seeking a Customer Care Parts Coordinator to manage and pull service parts for dealers and homeowners at our Savannah area facility. You will maintain inventory, log orders, verify materials, and ensure timely delivery while communicating clearly with customers.

Ideal candidates have a High School Diploma, strong organization, and proficiency with MS Office (Excel). AS400 knowledge is a plus; join a team that values service, reliability, and growth opportunities.

Qualifications

• High School Diploma or higher preferred.
• Organize, prioritize and meet deadlines.
• Clear positive communication with peers, managers, customers.
• Proficiency in MS Office including Excel; AS400 knowledge preferred.

Responsibilities

• Maintain inventory controls in office and warehouse.
• Take and log parts orders for dealers and homeowners.
• Review orders with purchasing to ensure materials are available.
• Package and ship parts to customers within required time frame.
• Coordinate with dealer, homeowner, and transportation for timely delivery.
• Document and process orders; file paperwork regularly.
• Communicate with customers to set delivery expectations.
• Follow up until claims are resolved.
• Create processes to improve the customer experience.

Skills

Excel

Communication

Organization

Customer service

Education

High School Diploma or higher

Associate degree preferred

Tools

AS400

Job description

Clayton is seeking a Customer Care Parts Coordinator to manage and pull service parts for dealers and homeowners at our Savannah area facility. You will maintain inventory, log orders, verify materials, and ensure timely delivery while communicating clearly with customers.

Ideal candidates have a High School Diploma, strong organization, and proficiency with MS Office (Excel). AS400 knowledge is a plus; join a team that values service, reliability, and growth opportunities.