Parts Counterperson

St Cloud Subaru; Saint Cloud (MN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

Job summary

St Cloud Subaru is seeking a parts associate to help manage the parts sales process from start to finish. You will communicate with customers on parts status and provide friendly, professional service to staff and customers.

You will read and interpret parts catalogs, answer phone inquiries with price quotes, and ensure pricing aligns with service estimates while pulling and filling stock orders.

Qualifications

• High School Diploma or equivalent required.
• Experience in auto parts sales preferred.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret manuals and safety docs.
• Ability to calculate discounts, commissions, and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Provide friendly professional service to staff and customers.
• Read and understand parts catalogs when looking up parts.
• Answer phone calls with price quotes and information.
• Verify pricing aligns with service estimates.
• Pull and fill orders from stock.
• Notify parts manager of out-of-stock parts.

Skills

People skills

Organizational skills

Reading comprehension

Attention to detail

Education

High School Diploma or equivalent

Job description

This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

$16-$20/hour

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision
• 401k with Match
• Paid Vacation
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Health and Wellness
• Accident & Critical Illness
• HSA/Flexible Spending
• Pet Insurance
• Employee Discounts

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.