Parts Counterperson

Leader Auto Group; Palatine (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking automotive group looking for a passionate parts counterperson. This role involves engaging with customers and technicians to sell automotive parts, ensuring exceptional service and accuracy in transactions. Join a dynamic team in a high-volume service center where your contributions will help shape a new legacy in the U.S. market. With competitive pay and a comprehensive benefits package, this is the perfect chance to grow your career in an industry-leading organization committed to excellence and customer satisfaction.

Benefits

Health, Dental & Vision Insurance

Life Insurance

401(k)

Paid time off / Vacation

Growth / Advancement Opportunities

Employee Vehicle Purchase Policy

Above Average Industry Pay

Publicly traded organization / stability

Employee referral bonuses

Qualifications

• Must be detail-oriented and have a passion for exceptional customer service.
• Must be organized and a self-starter with flexibility in scheduling.

Responsibilities

• Sell automotive parts and products via face-to-face and phone interactions.
• Process orders and payments while ensuring inventory levels are maintained.
• Assist customers with inquiries about pricing and product availability.

Skills

Customer Service

Attention to Detail

Communication

Team Player

Tools

DMS Systems

Reynolds and Reynolds

Job description

Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and approximately 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.

Currently, we are searching for an experienced parts counterperson to join our team at our Hyundai of Palatine store. We have a high volume service center to support and a strong external customer base. We are looking for someone with high energy, is detail oriented, and has a passion for exceptional customer service. We can offer an extremely competitive wage and a great benefit package. If you want to be part of an exciting and growing organization, this is the opportunity for you.

Benefits

1. Health, Dental & Vision Insurance
2. BCBS Health & Wellness Discounts/Programs
3. Life Insurance
4. 401(k)
5. Paid time off / Vacation
6. Growth / Advancement Opportunities
7. Employee Vehicle Purchase Policy
8. Above Average Industry Pay
9. Publicly traded organization / stability
10. Employee referral bonuses

Responsibilities

1. Responsible for selling various automotive parts and company products via face to face with customers and technicians and inbound/outbound phone calls.
2. Generate revenue by selling and promoting sales of automotive parts and existing products.
3. Assist walk-in customers with sales and services and respond to questions about pricing and arrival times.
4. Process and review orders for correct handling, pricing, quantities and shipping data.
5. Directly receive and process payment from walk-in customers.
6. Monitor parts inventory to ensure minimum stocking levels.
7. Assist with daily housekeeping duties.
8. Assume other duties as assigned.

Qualifications

1. Familiarity with in house DMS systems.
2. Must be attentive to detail and ensure accuracy in work assignments.
3. Must be able to communicate effectively with others and be a team player.
4. Must have the flexibility to work variable schedules, including weekends.
5. Must be organized and a self-starter.
6. Familiarity with Reynolds and Reynolds system a plus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.