Parts Counterperson

Empire Nissan Inc.; California (MO); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Wellness program

Community involvement

Paid vacation

Paid holidays

Job summary

Empire Nissan Inc. is seeking a Parts Counterperson with deep automotive parts knowledge to assist customers in person or by phone and locate parts efficiently.

The ideal candidate has 2+ years of dealership experience, strong customer service and communication skills, and proficiency with inventory systems. Spanish language skills are a plus, and a commission-based environment is expected.

Qualifications

• 3+ years Nissan dealership experience preferred.
• Excellent telephone and customer service skills.
• Inventory control experience.
• Must have a desire to work in a commission and performance based environmen.t
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Must be able to work well in a process driven environment.
• Must be able to develop relationships with vendors and customers.
• ADP experience a PLUS!
• Bilingual (Spanish) a PLUS!

Responsibilities

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes
• Updates job knowledge by participating in educational opportunities and reading about new products
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Performs other duties as assigned

Skills

Customer service

Communication

Organization

Phone skills

Computer skills

Tools

ADP software

Job description

Overview

TheParts Counterpersonis extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.

The ideal candidate has at two years of experience with automotive parts and accessories, preferably in a dealership. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with ADP software and fluency in Spanish a plus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes
• Updates job knowledge by participating in educational opportunities and reading about new products
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Performs other duties as assigned

Qualifications

• Must have 3+ years of Nissan dealership experience preferred.
• Excellent telephone and customer service skills.
• Inventory control experience.
• Must have a desire to work in a commission and performance based environmen.t
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Must be able to work well in a process driven environment.
• Must be able to develop relationships with vendors and customers.
• ADP experience a PLUS!
• Bilingual (Spanish) a PLUS!