Parts Counterperson

Hyundai Motor America; Brooklyn Park (MN); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth Opportunities

Fertility & Adoption Assistance

Comprehensive Health Benefits

Life Insurance & 401(k)

Paid Clothing Program

Employee Discounts

Community Involvement Opportunities

Employee Assistance Program (EAP)

Referral Program

Job summary

Hyundai Motor America in Brooklyn Park is looking for a Parts Counterperson to assist customers with parts and accessories. This role involves order processing, inventory management, and providing exemplary customer service to both internal and external clients.

The ideal candidate will have strong organizational skills and the ability to lift items weighing up to 50 lbs. Joining Hyundai means becoming part of a dynamic team with opportunities for career growth and comprehensive health benefits.

Qualifications

• Excellent customer service skills are essential.
• Strong attention to detail for inventory management.
• Must have a valid driver’s license and acceptable driving record.

Responsibilities

• Provide timely assistance to customers for parts and accessories.
• Handle order processing and inventory management.
• Maintain a clean and organized inventory area.

Skills

Customer service

Attention to detail

Organizational skills

Education

High School

Tools

Dealer Management System

Job description

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.

Education

High School

Experience

Less than 1 year

Compensation

$20-23/hour depending on experience

What You’ll Do

• Check in orders, pull orders, and put stock orders away
• Look up parts in catalog, create quotes or invoices as needed
• Create special order requests for parts not in stock and/or acquire in town if possible
• Monitor special orders, upgrade parts if backorder
• Keep good communication with customers, both internal and external
• Actively do cycle counts on the inventory
• Assist the manager with damage/shortage claims with the manufacturer
• Deliver parts to the Technicians
• Set up parts deliveries for wholesale customers
• Assist all customers in a friendly, professional, and efficient manner
• Scrap warranty and/or obsolete parts
• All other duties, tasks and/or projects as assigned
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring

• Prior automotive retail/wholesale parts and/or Tekion experience is helpful
• Ability to sit, bend, stoop, kneel, crouch, reach, and work on your feet for extended periods of time
• Ability to lift, lower, push, leverage, carry, and manipulate packages occasionally weighing up to 50 lbs.
• Excellent customer service; organizational and communication skills
• Must be able to work well as a member of a team and alone
• Strong attention to detail
• Must have a valid driver’s license and acceptable driving record

What’s In It For You

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
• Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to FSA plans to help manage healthcare costs.
• Life Insurance & 401(k): Plan for your future with company-paid life insurance and a 401(k) program.
• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
• Employee Discounts: Enjoy exclusive employee discounts across products and services.
• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
• Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Equal Employment Opportunity

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.