Parts Counterperson

Haselwood Auto Group; Bremerton (WA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

401K with employer match

Medical, Dental, Life & Vision

Paid Vacation

Sick Leave

Wellness Program

Employee Assistance Program

Job summary

Haselwood Auto Group is seeking a Parts Department Counterperson in Bremerton, WA. You will assist customers, pull parts, and prepare orders for daily shipment, delivery, or pick-up while handling quotes and billing tasks.

The role requires HS graduation and 2 years in parts, warehousing, or logistics, plus strong customer service and telephone skills. We offer weekly pay, benefits, and a comprehensive background check process.

Qualifications

• HS Graduation or equivalent.
• 2 years’ experience in parts, warehousing or logistics or equivalent.
• Excellent Customer Service and telephone skills.
• Intermediate Computer Competency in a variety of programs including MS Office & database programs.

Responsibilities

• Assist customers and employees to select required parts, pull and fill orders, and set up orders for daily shipment, delivery or pick-up.
• Answer telephone calls and provide price quotes and assist outside sales reps to fill their orders.
• Ensure internal requests are billed on service repair orders and process payments and refunds for customers.
• Maintain records of repair orders, invoices, insurance estimates, and special-order parts and replenish inventory daily.

Skills

Customer service

Telephone skills

Computer skills

MS Office

Education

High school diploma or equivalent

Tools

Database programs

Job description

• Pay or shift range: $17.50 USD to $22.50 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Parts Counter
• Full-Time
• Requisition #: PARTS002560

Description

The Parts Department Counterpersons assist customers and employees to select required parts, pull and fills orders, and sets-up orders for daily shipment, delivery or pick-up. They answer telephone calls and provide price quotes and assist outside sales representatives to fill their orders, ensure internal requests are billed on service repair orders, process payments and refunds for customers as well as maintaining records of all repair orders, invoices, insurance estimates, and special-order parts. They replenish inventory daily.

Requirements

• HS Graduation or equivalent.

2 years’ experience in parts, warehousing or logistics or equivalent.

• Excellent Customer Service and telephone skills
• Intermediate Computer Competency in a variety of programs including MS Office & database programs.

We offer a competitive salary and benefit package. Incumbents will be required to successfully complete a background check, drug screen, and driving records check.

What we offer

• Competitive base pay $17.50 - $22.50 per hour. Depending on experience and qualifications
• Weekly pay
• 401K with employer match up to 50% of 5%
• Medical, Dental, Life & Vision Insurance starting first of the month after hire!
• Paid Vacation after 90 days of employment

General Population Vacation Accrual:

90 days = 24 hours

1 Year = 48 hours

2 Years = 88 hours

3 Years = 96 hours

5 Years = 136 hours

10+ Years = 160 hours

Note: Accrual earned at 90 days must be used prior to 1 year anniversary as it does not carry over.

• Sick Leave that is accrued at the rate of 1 hour per 40 hours worked
• Employee Wellness Program
• Employee Assistance Program for all employees

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Experience

Preferred

Intermediate Computer Competency in a variety of programs.

2 years: 2 years’ experience in parts, warehousing or logistics or equivalent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.