Parts Counterman

Bomnin Automotive Group; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bomnin Automotive Group in Miami is seeking a Parts Counterman to deliver exceptional customer service and maintain efficient parts operations. You will assist customers in identifying and purchasing parts, manage inventory, and process orders with accuracy.

The role requires a high school diploma or equivalent, strong computer skills, and the ability to work in a fast-paced dealership environment. Bilingual English/Spanish is preferred but not required.

Qualifications

• High school diploma or equivalent.
• Previous experience in automotive parts sales or a related field is a plus.
• Strong computer skills and the ability to adapt to new technology.
• Detail-oriented with excellent organizational skills.
• Effective communication skills.
• Bilingual in English and Spanish is preferred but not required.

Responsibilities

• Greet and assist customers promptly and professionally, providing excellent service.
• Identify customer needs and recommend suitable parts and accessories.
• Process parts orders, provide pricing, and explain available promotions.
• Handle customer inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain accurate records of parts inventory using electronic systems.
• Order parts from suppliers and process incoming shipments.
• Verify and catalog parts based on manufacturer numbers and descriptions.
• Inspect incoming parts for accuracy, completeness, and quality.
• Process parts orders accurately and efficiently.
• Coordinate with the Parts Manager and suppliers to fulfill orders promptly.

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Bilingual English/Spanish (preferred)

Education

High school diploma

Tools

Inventory software

Scanners

Job description

About the Organization Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.

At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.

In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.

We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Parts Counterman

Reports To: Parts Operations Director, Parts Manager

Job Status: Full-Time, Exempt

Department: Parts

Job Summary:

The Parts Counterman at Bomnin Automotive plays a vital role in providing exceptional service to our customers and maintaining efficient parts operations. This position involves assisting customers in identifying and purchasing the right parts, ensuring accurate inventory management, and contributing to the overall success of the parts department.

Key Responsibilities

Customer Interaction

• Greet and assist customers promptly and professionally, providing excellent service.
• Identify customer needs and recommend suitable parts and accessories.
• Process parts orders, provide pricing, and explain available promotions.
• Handle customer inquiries, resolving issues, and ensuring customer satisfaction.

Inventory Management

• Maintain accurate records of parts inventory using electronic systems.
• Monitor stock levels, track part numbers, and ensure proper organization of inventory.
• Order parts from suppliers and process incoming shipments.

Parts Identification

• Verify and catalog parts based on manufacturer numbers and descriptions.
• Ensure proper labeling and organization of parts within the inventory.

Quality Control

• Inspect incoming parts for accuracy, completeness, and quality.
• Report any discrepancies or damages promptly.
• Verify that all parts orders are correct before delivery to customers.

Order Processing

• Process parts orders accurately and efficiently.
• Coordinate with the Parts Manager and suppliers to fulfill orders promptly.
• Maintain organized records of customer orders and parts inventory.

Administrative Tasks

• Assist in administrative tasks related to the parts department, including data entry and report generation.
• Maintain organized records of parts orders, customer information, and invoices.
• Assist in parts returns and core processing as needed.

Technology Integration

• Utilize dealership-specific software and systems for inventory control, order tracking, and reporting.

Position Requirements

Requirements:

• High school diploma or equivalent.
• Previous experience in automotive parts sales or a related field is a plus.
• Strong computer skills and the ability to adapt to new technology.
• Detail-oriented with excellent organizational skills.
• Effective communication skills.
• Ability to work in a fast-paced automotive dealership environment.
• Bilingual in English and Spanish is preferred but not required.

Physical Demands

• The Parts Counterman may be required to lift and carry parts.
• This role may involve frequent standing, walking, and reaching to access parts and inventory.
• Bending, stooping, and kneeling may be required when handling and inspecting parts.
• The ability to operate standard office equipment, including computers and scanners, is essential.
• Visual acuity is necessary for reading part numbers, labels, and electronic screens.

Work Environment

The Parts Counterman primarily works within the parts department of Bomnin Automotive. The role involves utilizing electronic systems and tools to manage parts inventory and fulfill customer orders. Occasional lifting and moving of parts inventory may be required.

Other Duties

Please note that this job description is not exhaustive, and other duties may be assigned as needed by the Parts Operations Director or Parts Manager.

At-Will Employment

Employment at Bomnin Automotive is on an at-will basis. This means that the employment relationship may be terminated by either the employee or the employer at any time, with or without cause and with or without notice. This job description does not constitute a contract of employment or guarantee of continued employment.

Full-Time/Part-Time Full-Time

Location Bomnin Doral-S, LLC

Division Bomnin Doral-S, LLC

This position is currently accepting applications.