Parts Counter Specialist: Customer-Focused Auto Parts

Martin Management Group; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k

Paid Holidays

Job summary

Martin Automotive Group in Bowling Green, KY is seeking a Parts Associate to join our MDCJR dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

You will assist walk-in customers, pull and stock parts, handle POS transactions, and coordinate with service staff. The ideal candidate has parts knowledge, is comfortable with inventory systems, and can thrive in a fast-paced environment.

Qualifications

• Must have some parts knowledge/experience.
• Experience with point-of-sale & computerized inventory systems.
• Able to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Detail-oriented, professional appearance and strong work ethic.

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock; inform customer of availability if not in stock.
• Answer telephone calls, provide price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify will-call and back-order files; return to vendors or stock items as needed.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when parts arrive.
• Accept cash and credit payments; keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory; verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

Skills

customer service

parts knowledge

POS systems

fast-paced environment

organizational skills

Education

High School Diploma or equivalency

Job description

Martin Automotive Group in Bowling Green, KY is seeking a Parts Associate to join our MDCJR dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

You will assist walk-in customers, pull and stock parts, handle POS transactions, and coordinate with service staff. The ideal candidate has parts knowledge, is comfortable with inventory systems, and can thrive in a fast-paced environment.