Parts Counter Specialist - Construction Equipment Solutions

Bobcat - Gateway Dealer Network; Bowling Green (KY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Disabil

Employee Discounts

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Training & Advancement Opportunities

Job summary

Bobcat - Gateway Dealer Network is seeking a Parts Counter professional to assist customers in selecting parts and coordinating with internal teams to ensure satisfaction. The role offers weekday hours, a starting pay of $23.00 per hour plus experience-based increases, and attractive benefits.

Ideal candidates have automotive or construction industry exposure, strong communication and data-entry skills, and the ability to learn dealership software quickly, with a team-oriented work environment.

Qualifications

• Previous experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills.
• Ability to manage heavy phone volume with high data-entry accuracy.
• Strong organizational skills and attention to detail.
• Professional, hardworking, customer-friendly attitude.
• Comfortable working in a team setting.
• Ability to learn company designated software promptly.

Responsibilities

• Assists customers in selecting required parts in a friendly, professional manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Monitor inventory to determine parts that require special ordering.
• Assist the Parts Manager in reconciling discrepancies between system and physical inventory.

Skills

Customer Service

Data Entry

Inventory Knowledge

Team Player

Computer Proficiency

Job description

Bobcat - Gateway Dealer Network is seeking a Parts Counter professional to assist customers in selecting parts and coordinating with internal teams to ensure satisfaction. The role offers weekday hours, a starting pay of $23.00 per hour plus experience-based increases, and attractive benefits.

Ideal candidates have automotive or construction industry exposure, strong communication and data-entry skills, and the ability to learn dealership software quickly, with a team-oriented work environment.