Parts Counter Specialist — Construction Equipment

Bobcat Company; Bowling Green (KY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life & disability

Employee discounts

401K match

Flexible spending account

Paid holidays

Paid vacation

Job summary

Bobcat Company is seeking a parts/customer service associate to assist customers in selecting parts, coordinate with sales and rental teams, and help manage inventory with accuracy. The role emphasizes customer-focused support in a fast-paced environment.

The ideal candidate has automotive or construction experience, strong communication and data-entry skills, and a team-oriented mindset. Training on company software and a professional demeanor are essential.

Qualifications

• Previous experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills (verbal and written).
• Must manage high phone volume with accurate data entry and attention to detail.
• Strong organizational skills and ability to learn company software quickly.
• Professional, hardworking, customer-friendly, and team-oriented.

Responsibilities

• Assist customers in selecting required parts in a friendly, professional, efficient manner.
• Coordinate with Sales, Service and Rental to ensure customer satisfaction.
• Monitor inventory to identify parts requiring special ordering.
• Assist the Parts Manager in resolving discrepancies between inventory system and actual stock.
• May perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Data entry

Phone handling

Team player

Organizational skills

Software proficiency

Job description

Bobcat Company is seeking a parts/customer service associate to assist customers in selecting parts, coordinate with sales and rental teams, and help manage inventory with accuracy. The role emphasizes customer-focused support in a fast-paced environment.

The ideal candidate has automotive or construction experience, strong communication and data-entry skills, and a team-oriented mindset. Training on company software and a professional demeanor are essential.