Parts Counter Specialist – Auto Parts & Service Support

Charperchevy; Connellsville (Fayette County); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision Insurance

401(k) Retirement Plan

PTO after 91st day

Short-Term Disability Insurance

Life Insurance

Career Advancement Opportunities

Team Environment

Job summary

The C. Harper CDJR of Connellsville, part of the C. Harper Auto Group, is seeking a dedicated Parts Counter-person with strong automotive parts experience to join our team. You will source, stock, and track parts for Service and Collision departments, and provide professional, timely service to customers and technicians.

We offer competitive pay, comprehensive benefits, and opportunities for advancement in a family‑owned dealership.

Qualifications

• High school diploma or equivalent required.
• Previous automotive parts counter experience preferred.
• Strong understanding of automotive systems, components, and service processes.
• Proficient with parts catalog software and dealership DMS systems (e.g., CDK, Reynolds & Reynolds).
• Strong communication, organizational, and interpersonal skills.
• Ability to read and interpret service manuals, estimates, and technical documents.
• Competence in basic math, including percentages, discounts, and markups.
• Ability to lift and move moderately heavy parts (up to 50 lbs.) and stand for extended periods.
• Valid driver’s license with a clean driving record.

Responsibilities

• Oversee the parts sales process from initial request to final delivery.
• Accurately identify and source parts using manufacturer catalogs and online systems.
• Provide professional, timely, and courteous service to customers, technicians, and service advisors.
• Respond promptly to incoming phone calls and emails with pricing, availability, and product information.
• Process and track parts orders, including special and emergency orders when necessary.
• Verify parts on collision and service estimates for accuracy and pricing consistency.
• Pull and stage parts for service repairs, and ensure parts are billed correctly to repair orders.
• Monitor inventory levels and perform weekly bin checks to ensure accuracy and availability.
• Receive and stock incoming parts shipments in an organized and efficient manner.
• Notify Parts Manager of critical back orders or parts requiring urgent attention.
• Maintain a clean and organized workspace in compliance with safety and company policies.
• Receive retail payments and/or obtain appropriate credit authorizations.
• Collaborate with other departments to maintain workflow efficiency and customer satisfaction.

Skills

Communication skills

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

CDK

Reynolds & Reynolds

Job description

The C. Harper CDJR of Connellsville, part of the C. Harper Auto Group, is seeking a dedicated Parts Counter-person with strong automotive parts experience to join our team. You will source, stock, and track parts for Service and Collision departments, and provide professional, timely service to customers and technicians.

We offer competitive pay, comprehensive benefits, and opportunities for advancement in a family‑owned dealership.