Toyota Parts Counter Specialist

Honda of Seattle; Seattle (WA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical / Dental Insurance

Paid Time Off

Paid Holidays

401k retirement plan

Company match 401k program

Job summary

Honda and Toyota of Seattle is seeking an Automotive Parts Counter Associate to supply automotive parts and accessories across retail, wholesale, and service center channels. You will greet customers, identify needs, and process orders efficiently using CDK and catalog systems.

The ideal candidate has dealership parts experience, strong customer service, attention to detail, and a flexible schedule including Saturdays.

Qualifications

• 2 years dealership parts experience/Honda experience a plus.
• Excellent customer service skills.
• Proven communication skills.
• Excellent attention to detail.
• Professional appearance.
• Team player.
• Flexible schedule/able to work Saturdays.

Responsibilities

• Greet and serve every client courteously and promptly.
• Answer questions and assist them in identifying and obtaining needed parts.
• Handle orders and requests for information efficiently via telephone as well as in person clients.
• Accurately and efficiently use company-supplied DMS and parts cataloging. Efficiency in CDK and Snap on parts cataloging a plus.
• Achieve dealership goals for parts sales by generating high sales of parts and accessories.
• Maintain accurate sales and inventory records of all line items.
• Post lost sales due to unavailability of parts.
• Ensure parts are charged to repair orders.
• Maintain accuracy and cleanliness of inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock.
• Requisition non-stock or special-order parts.
• Follow up on special ordered items and notify the client or technicians when received. Locate out-of-stock parts and submit emergency orders, if necessary.
• Maintain and excel knowledge of products through technical and on-the-job training.

Skills

Customer service

Communication

Attention to detail

Professional appearance

Team player

Flexible schedule

Saturdays

Job description

Honda and Toyota Parts Counter Associate

Honda and Toyota of Seattle on Airport Way is looking for Automotive Parts Associates.

Job Purpose

Supplies automotive parts and accessories, retail, wholesale, and through our service center. Provide fast and accurate service to all customers. Promote company standards for superior customer and employee relations.

Primary Responsibilities

• Greet and serve every client courteously and promptly.
• Answer questions and assist them in identifying and obtaining needed parts.
• Handle orders and requests for information efficiently via telephone as well as in person clients.
• Accurately and efficiently use company-supplied DMS and parts cataloging. Efficiency in CDK and Snap on parts cataloging a plus.
• Achieve dealership goals for parts sales by generating high sales of parts and accessories.
• Maintain accurate sales and inventory records of all line items.
• Post lost sales due to unavailability of parts.
• Ensure parts are charged to repair orders.
• Maintain accuracy and cleanliness of inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock.
• Requisition non-stock or special-order parts.
• Follow up on special ordered items and notify the client or technicians when received. Locate out-of-stock parts and submit emergency orders, if necessary.
• Maintain and excel knowledge of products through technical and on-the-job training.

Salary: $22.00-$25.00/hour DOE PLUS COMMISSIONS.

Position Requirements

Skills - Experience

• 2 years dealership parts experience/Honda experience a plus.
• Excellent customer service skills.
• Proven communication skills.
• Excellent attention to detail.
• Professional appearance.
• Team player.
• Flexible schedule/able to work Saturdays.

Benefits

Our company offers an outstanding compensation package:

• Medical / Dental Insurance.
• Paid Time Off.
• Paid Holidays.
• 401k retirement plan.
• Company match 401k program.

Honda and Toyota of Seattle is an equal opportunity employer.