Parts Counter Specialist

Interstate Companies, Inc.; Lakeville (MN); Vor Ort; USD 41.000 - 55.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with employer match

State-of-the-art facility

Zusammenfassung

Interstate Power Systems in Lakeville, MN is seeking a Parts Counter Specialist to join our team. You will assist customers, look up parts, process transactions, and support inventory management for heavy-duty diesel trucks and equipment.

The ideal candidate has strong customer service skills, attention to detail, and willingness to learn about heavy-duty parts. This on-site role offers a starting wage of $34.89 per hour and room to grow in a modern facility.

Qualifikationen

• High school diploma or equivalent; automotive/diesel training a plus.
• Experience in parts department preferred but not required.
• Strong communication and basic computer skills.

Aufgaben

• Greet and assist customers with parts inquiries and recommendations.
• Locate parts using catalogs, digital systems, and inventory databases; process sales and invoices.
• Assist with inventory control, stocking, and periodic counts to ensure accuracy.
• Place special orders and coordinate with suppliers; communicate delivery timelines to customers.
• Provide basic technical guidance on parts compatibility and installation with service technicians as needed.
• Maintain accurate records of sales, returns, and transactions per policy.
• Collaborate with service and sales teams to ensure smooth operations.
• Keep the counter and area clean, organized, and presentable.

Kenntnisse

Customer Service

Communication

Parts knowledge

Inventory software

Multitasking

Detail-oriented

Ausbildung

High school diploma

Automotive/diesel trade certificate

Jobbeschreibung

Job Title: Parts Counter Specialist

Location: Lakeville, MN

Company: Interstate Power Systems

Starting Wage: $34.89 Per Hour

We are seeking a motivated and detail-oriented Parts Counter Representative to join our team in Lakeville, Minnesota. The Parts Counter Representative will be responsible for assisting customers, managing parts inventory, and providing exceptional service to support our clients' needs in the diesel truck and equipment industry. The ideal candidate will have strong communication skills, a passion for customer service, and knowledge of heavy-duty vehicle parts.

As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck and or off highway equipment parts needs. You will be responsible for providing exceptional customer service, identifying, and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers.

Key Responsibilities:

• Customer Service: Greet and assist customers (in-person, over the phone, and via email) with parts inquiries, identifying their needs, and recommending appropriate parts and accessories for heavy-duty diesel trucks and equipment.
• Parts Lookup and Sales: Utilize parts catalogs, digital systems, and inventory databases to locate and provide accurate parts information, process sales, and issue invoices.
• Inventory Management: Assist with inventory control, including receiving, stocking, and organizing parts, ensuring accurate stock levels, and conducting periodic inventory counts.
• Order Processing: Place special orders for non-stocked items, coordinate with suppliers, and communicate delivery timelines to customers.
• Technical Support: Provide basic technical guidance to customers regarding parts compatibility and installation, collaborating with service technicians as needed.
• Documentation: Maintain accurate records of sales, returns, and inventory transactions, ensuring compliance with company policies and procedures.
• Team Collaboration: Work closely with service and sales teams to ensure seamless operations and customer satisfaction.
• Shop Maintenance: Keep the parts counter and surrounding area clean, organized, and presentable.

Qualifications:

• Education: High school diploma or equivalent; additional training or certification in automotive or diesel technology is a plus.
• Experience: Previous experience in a parts department, automotive, or heavy-duty equipment industry preferred but not required.
• Skills:
  • Strong customer service and communication skills, with the ability to build rapport with clients.
  • Basic knowledge of heavy-duty diesel truck and equipment parts or willingness to learn.
  • Proficiency with computers, including inventory management software and parts lookup systems.
  • Ability to multitask and work in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
• Physical Requirements: Ability to lift to 50 pounds, stand for extended periods, and occasionally work in a warehouse environment.
• Other Requirements: Valid driver's license preferred; must be able to pass a background check.

Employee Benefits:

• Starting Wage: $34.89 per hour.
• Generous benefits package including medical, dental, and vision insurance
• Paid vacation, PTO, and holidays
• 401(k) with employer match
• Opportunity to work in a new, state-of-the-art 100,000 sq. ft. facility

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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