Parts Counter Specialist

Jonesbuickgmccasagrande; Casa Grande (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Jones Auto Group in Casa Grande, AZ is seeking a Parts Sales Associate to oversee the parts sales process from start to finish and provide high-level service to internal and external customers.

You will communicate with staff and customers in a friendly, professional manner; read catalogs to identify parts; provide price quotes; review estimates for accuracy; and ensure correct billing on service repair orders. A valid license and excellent interpersonal skills are required.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, and proportions.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Reading safety docs

Mathematical calculations

Education

High School Diploma or equivalent

Job description

Jones Auto Group in Casa Grande, AZ is seeking a Parts Sales Associate to oversee the parts sales process from start to finish and provide high-level service to internal and external customers.

You will communicate with staff and customers in a friendly, professional manner; read catalogs to identify parts; provide price quotes; review estimates for accuracy; and ensure correct billing on service repair orders. A valid license and excellent interpersonal skills are required.