Parts Counter Sales Specialist - Fast-Paced & Customer-Focused

NEXTRAN CORPORATION; Quincy (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Career paths

Dealership network

Disability insurance

Paid time off

Life insurance

Medical benefits

Dependent care FSA

401(k) with match

Holidays

EAP

Job summary

Nextran Truck Centers is hiring a Parts Counter Sales associate in Quincy, IL. You will be at the center of our operation, helping customers find the right parts and supporting our service team to ensure right parts are available when needed.

You will become the go-to parts expert, developing strong product and inventory knowledge to help customers and technicians efficiently. This role emphasizes accuracy, organization, and professional service.

Qualifications

• 1–3 years of experience in a parts department or similar role preferred.
• Knowledge of Class 8 truck parts and automotive parts preferred.
• Strong customer service skills and professional interaction with customers, technicians, and vendors.

Responsibilities

• Deliver outstanding customer service at the parts counter, over the phone, and via electronic requests.
• Identify, research, and locate correct parts to meet customer and technician needs.
• Pull, stage, and deliver parts to technicians to support repairs.
• Receive shipments, stock inventory, and organize the warehouse for easy part retrieval.
• Build relationships with customers, technicians, service writers, vendors, and team members.

Skills

Parts knowledge

Customer service

Attention to detail

Inventory software

Communication

Teamwork

Problem solving

Multi-tasking

Tools

Microsoft Office

Inventory software

Job description

Nextran Truck Centers is hiring a Parts Counter Sales associate in Quincy, IL. You will be at the center of our operation, helping customers find the right parts and supporting our service team to ensure right parts are available when needed.

You will become the go-to parts expert, developing strong product and inventory knowledge to help customers and technicians efficiently. This role emphasizes accuracy, organization, and professional service.