Parts Counter Sales Pro | Fast-Paced, Customer-Focused

Holt Co.; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Holt CAT in Dallas, Texas is seeking a Parts Counter Sales Representative to engage customers and process parts transactions accurately and efficiently.

This full-time role in the Machine Division (MAC) requires friendly, timely communication, with hours Monday through Friday 7:00 AM to 5:00 PM, at 10950 Plano Rd, Dallas, TX 75238. A high school diploma and customer service experience are preferred.

Qualifications

• High School diploma or GED preferred.
• Minimum 2 years of customer service experience.
• Forklift certification required or ability to obtain.

Responsibilities

• Sell CAT parts to customers by phone, fax, email, or in person.
• Process parts transactions accurately and promptly to ensure customer satisfaction.
• Maintain current product information and update new products.
• Participate in sales programs to promote dealer promotions.
• Respond to after-hours calls on a rotating basis.
• Promote PCC orders, usage, and current dealer promotions.
• Adhere to safety policies and company procedures.
• Collaborate with internal/external resources as needed.

Skills

Phone skills

People skills

Attendance

Attention to detail

Computer proficiency

Fast-paced environment

Education

High School diploma or GED

Forklift certification

Tools

Computerized parts management system

Job description

Holt CAT in Dallas, Texas is seeking a Parts Counter Sales Representative to engage customers and process parts transactions accurately and efficiently.

This full-time role in the Machine Division (MAC) requires friendly, timely communication, with hours Monday through Friday 7:00 AM to 5:00 PM, at 10950 Plano Rd, Dallas, TX 75238. A high school diploma and customer service experience are preferred.