Parts Counter Sales Pro — Customer-Driven Growth

BOWSER PONTIAC INC; Beaver Falls (Beaver County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, and Vision coverage

401k with company match

Short Term Disability

Life Insurance paid by the company

PTO

Opportunities for advancement

Job summary

Bowser Hyundai in Chippewa is seeking an experienced Parts Counter Sales Associate to sell parts and maintain positive relationships with customers. The role requires strong product knowledge and exceptional customer service skills, with duties including ticketing, order follow-up, collaboration with the Parts and Service Team, and timely delivery of parts as needed.

The ideal candidate will have a High School Diploma or equivalent, a valid PA drivers license, and excellent communication

Qualifications

• High School Diploma or Equivalent.
• A Valid PA Driver's License in good standing.
• Excellent customer service skills
• Strong phone and email skills.

Responsibilities

• Serve as the public relations liaison for the dealership when servicing customers.
• Acquire and maintain product knowledge.
• Accurately prepare parts counter tickets.
• Follow up on parts orders to ensure service per Bowser standards.
• Work efficiently and collaboratively with the Parts and Service Team.
• Verify with customers delivery times for non-stock items before ordering.
• Review special orders and pricing with Parts Manager.
• Deliver parts when necessary.
• Notify Parts Manager and Accounting of changes in customer details.
• Comply with safety policies and procedures.
• Perform miscellaneous duties as assigned.

Skills

Customer service

Phone skills

Email communication

Education

High School Diploma

Job description

Bowser Hyundai in Chippewa is seeking an experienced Parts Counter Sales Associate to sell parts and maintain positive relationships with customers. The role requires strong product knowledge and exceptional customer service skills, with duties including ticketing, order follow-up, collaboration with the Parts and Service Team, and timely delivery of parts as needed.

The ideal candidate will have a High School Diploma or equivalent, a valid PA drivers license, and excellent communication