Parts Counter Specialist - Hyundai Experience Preferred

Betten-Hyundai; Norton Shores (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Time Off

Paid Holidays

Training

Job summary

Betten Auto Group in Norton Shores, MI is seeking an experienced Parts Counter Person with Hyundai experience preferred. You will oversee part sales, interact with customers, and coordinate with service and body shop teams to ensure correct parts are ordered and delivered.

The role requires reading and interpreting parts catalogs, matching parts to vehicle VINs, and processing payments. We offer competitive wages, comprehensive benefits, paid training, and opportunities for advancement.

Qualifications

• Have a High School Diploma or equivalent.
• Have Hyundai parts experience (preferred).
• Are able to work in a fast-paced work environment.
• Have strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Skills

Customer service

Hyundai experience

Organizational skills

Time management

Education

High School Diploma

Tools

Parts catalog system

Job description

Betten Auto Group in Norton Shores, MI is seeking an experienced Parts Counter Person with Hyundai experience preferred. You will oversee part sales, interact with customers, and coordinate with service and body shop teams to ensure correct parts are ordered and delivered.

The role requires reading and interpreting parts catalogs, matching parts to vehicle VINs, and processing payments. We offer competitive wages, comprehensive benefits, paid training, and opportunities for advancement.