Parts Counter Sales Associate

Bowser Automotive Inc; Beaver Falls (Beaver County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

Medical Dental Vision

401k with company match

Short Term Disability

Life Insurance

PTO

Advancement opportunities

Job summary

Bowser Hyundai in Chippewa is seeking an experienced Parts Counter Sales Associate to sell parts and maintain positive relationships with customers. The ideal candidate will possess strong product knowledge, excellent customer service skills, and the ability to upsell while working with the Parts and Service teams.

This role requires a High School Diploma or Equivalent, a PA driver's license, and proficient phone/email communication.

Qualifications

• High School Diploma or Equivalent.
• A Valid PA Driver's License in good standing.
• Excellent customer service skills.
• Strong phone and email skills.

Responsibilities

• Serve as the public relations liaison for the dealership when servicing customers.
• Acquire and maintain product knowledge.
• Accurately prepare parts counter tickets.
• Follow up on parts orders to ensure that customers are served in accordance with Bowser customer service standards.
• Work efficiently and collaboratively with the Parts and Service Team.
• Verify with customers if delivery time of non-stock items meets their needs prior to placing an order.
• Review special orders and special pricing with Parts Manager.
• Deliver parts when necessary.
• Advise Parts Manager and Accounting of any changes in customers' names, addresses, phone numbers, etc.
• Comply with safety policies and procedures outlined in the Bowser Employee Handbook.
• Miscellaneous duties as assigned.

Skills

Customer service

Phone skills

Email skills

Product knowledge

Education

High School Diploma or Equivalent

Job description

Bowser Hyundai in Chippewa is looking for an experienced Parts Counter Sales Associate. The Parts Counter Sales Associate is responsible for selling parts and maintaining positive relationships with our customers. The ideal candidate will possess strong product knowledge, ability to sell and excellent customer service skills.

DUTIES

• Serve as the public relations liaison for the dealership when servicing customers.
• Acquire and maintain product knowledge.
• Accurately prepare parts counter tickets.
• Follow up on parts orders to ensure that customers are served in accordance with Bowser customer service standards.
• Work efficiently and collaboratively with the Parts and Service Team.
• Verify with customers if delivery time of non-stock items meets their needs prior to placing an order.
• Review special orders and special pricing with Parts Manager.
• Deliver parts when necessary.
• Advise Parts Manager and Accounting of any changes in customers' names, addresses, phone numbers, etc.
• Comply with safety policies and procedures outlined in the Bowser Employee Handbook.
• Miscellaneous duties as assigned.

Qualifications

• High School Diploma or Equivalent.
• A Valid PA Driver's License in good standing.
• Excellent customer service skills
• Strong phone and email skills

Physical Requirements

• Sitting/standing/walking no less than 8 hours/day.
• Ability to lift no more than 50 lbs at a time.

WHY YOU WILL LOVE WORKING FOR US!

• Competitive Wages
• Comprehensive Benefit Package including Medical, Dental, and Vision
• 401k with company match
• Short Term Disability (supplemental)
• Life Insurance paid by the company
• PTO
• Opportunities for advancement