Parts Counter Sales & Customer Service Pro

HOLT Truck Centers; Ardmore (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

HOLT Truck in Ardmore, OK is seeking a customer-focused Parts Clerk to communicate with customers in a positive, caring, and timely manner, and to process parts transactions accurately. The role emphasizes support for sales programs and maintaining up-to-date product information.

You'll participate in after-hours call-out rotations and uphold company values-based leadership, aiming for high customer satisfaction and efficient operations in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• 3–5 years of customer service experience required; parts store experience preferred.
• Must have a valid driver's license.
• Must be able to obtain forklift certification.

Responsibilities

• Models and reinforces company values and leadership tools in daily work.
• Complete all parts transactions accurately and timely for internal/external customers to ensure satisfaction.
• Participate in sales programs sponsored by Holt and suppliers to promote sales and meet objectives.
• Keep product information systems current and attend product update meetings and safety meetings.
• Support after-hours call out rotations to assist customers as needed.
• Perform other duties as assigned.

Skills

Organized skills

Phone & people skills

Computers proficiency

Fast-paced environment

Attention to detail

Attendance & performance

Self-motivated

Tools

Computerized parts management system

Job description

HOLT Truck in Ardmore, OK is seeking a customer-focused Parts Clerk to communicate with customers in a positive, caring, and timely manner, and to process parts transactions accurately. The role emphasizes support for sales programs and maintaining up-to-date product information.

You'll participate in after-hours call-out rotations and uphold company values-based leadership, aiming for high customer satisfaction and efficient operations in a fast-paced environment.