Parts Counter Sales Associate

Kirby Smith; Van Alstyne (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with Company Match

PTO and Holidays

Short/Long Disability

Growth Opportunities

Paid Training

Family-owned and Operated

Health and Wellness

Incentive Program

Uniforms provided

Job summary

Kirby-Smith Machinery, Inc. is seeking a Parts Counter Sales Associate to greet customers, process parts orders, and maintain accurate records in a branch environment. You will contribute to timely follow-up, vendor order management, and customer satisfaction as part of a growth-oriented team.

The role offers comprehensive benefits including medical/dental/vision, a 401K match, PTO, and paid holidays, along with training and opportunities for advancement. This is a full-time, in-branch position.

Qualifications

• Experience in customer service or sales in a parts or automotive environment.
• Ability to manage parts orders and communicate with customers clearly.
• Strong record-keeping and follow-up to ensure accuracy.

Responsibilities

• Greets customers as they enter the branch.
• Promptly answers incoming phone calls in a professional manner.
• Processes parts orders from all methods of communication.
• Maintains accurate records of customer transactions in the computer system.
• Follows up on vendor back orders and processes vendor invoices promptly.

Skills

Customer service

Sales experience

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Counter Sales Associate Benefits

• Above-Average Industry Pay
• Comprehensive Benefits Package (including Medical/Dental/Vision)
• 401K Plan with Company Match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth Opportunities
• Paid Training
• Family-owned and Operated
• Health and Wellness

Additional Parts Counter Sales Associate Benefits

• Incentive Program
• Uniforms provided

Parts Counter Sales Associate Position Purpose

Responsible for facilitating parts orders from internal and external customers by managing inbound and outbound communications with timely follow-up, driving customer satisfaction, creating lifetime relationships, delivering consistent results, and being an indispensable resource.

Parts Counter Sales Associate Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Greets customers as they enter the branch
• Promptly answers incoming phone calls in a professional manner
• Processes parts orders from all methods of communication
• Maintains accurate records of customer transactions in the computer system
• Follows up on vendor back orders and processes vendor invoices promptly