Appliance Parts Specialist

Central Plg. & Elect. Supply; Pharr (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

Central Plg. & Elect. Supply in Pharr, TX seeks an Appliance Parts Specialist for our showroom to manage sourcing, ordering, and inventory of parts for household and commercial appliances.

This role connects customers, technicians, and suppliers to keep repairs running smoothly, with emphasis on accuracy, fast service, and strong vendor relations.

Qualifications

• Strong knowledge of appliance parts, components, and technical terminology.
• Excellent organizational and computer skills for inventory and order systems.
• Attention to detail, problem-solving abilities, and ability to multitask.
• Strong communication and customer service skills.

Responsibilities

• Identify and verify correct appliance parts using manuals, diagrams, and catalogs.
• Monitor stock levels, perform cycle counts, and maintain accurate records.
• Process orders: invoices, price estimates, and coordinate payments.
• Source parts from suppliers, prepare purchase orders, and track shipments.
• Inspect incoming parts and store them in correct warehouse locations.
• Process defective part returns and coordinate with manufacturers for replacements.
• Assist customers in identifying needed parts and provide product information.
• Maintain relationships with suppliers to negotiate pricing and resolve discrepancies.

Skills

Appliance parts knowledge

Inventory systems

Customer service

Communication

Physical ability

Vendor relations

Tools

Inventory software

Job description

Looking for an Appliance Parts Specialist for our Pharr Showroom.
As a Appliance Parts Specialist you will be responsible for managing the sourcing, ordering, and inventory of parts for household & commercial appliances, ensuring that the correct components are available for repairs, service, and replacements. This role serves as a key link between customers, technicians, and suppliers, helping to minimize downtime and maintain operational efficiency.

Benefits:

• Health insurance
• Paid time off
• Employee discounts

Key Responsibilities

• Parts Identification & Verification: Use technical manuals, diagrams, and electronic catalogs to identify and confirm the correct appliance parts for customer or technician requests.
• Inventory Management: Monitor stock levels, perform cycle counts, and maintain accurate records to ensure parts availability.
• Order Processing: Generate invoices, provide price estimates, and coordinate payments for parts orders.
• Procurement: Source parts from suppliers, prepare purchase orders, and track shipments for timely delivery.
• Receiving & Storage: Inspect incoming parts for quality and accuracy, label, and store them in the correct warehouse locations.
• Returns & Warranties: Process defective part returns, handle warranty claims, and coordinate with manufacturers for replacements.
• Customer Service: Assist customers in identifying needed parts, answer questions, and provide product information.
• Vendor Relations: Maintain relationships with suppliers to negotiate pricing and resolve order discrepancies.

Required Skills & Qualifications

• Strong knowledge of appliance parts, components, and technical terminology.
• Excellent organizational and computer skills for inventory and order systems.
• Attention to detail, problem-solving abilities, and ability to multitask.
• Strong communication and customer service skills.
• Ability to lift and handle parts, and work in a fast-paced environment.
• Previous parts experience in appliance, automotive, or machinery sectors is a plus.

Typical Work Environment

• May work in a parts warehouse, service center, or retail appliance store.
• Hours can be Monday–Friday, with possible overtime or weekend work depending on demand.
• Requires adherence to safety regulations and company policies.

In summary: An Appliance Parts Specialist ensures that the right parts are available at the right time, supports efficient appliance repair and service, and maintains strong relationships with customers and suppliers. This role blends technical knowledge, inventory management, and customer service skills.