Parts Counter Sales Associate

Progressive Auto Group; Massillon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Progressive Auto Group in Massillon, Ohio is seeking an Entry Level Parts Counter Associate to assist technicians and customers in a fast-paced environment. Responsibilities include ordering parts, responding to customer inquiries, and maintaining inventory control. The ideal candidate has a high school diploma and mechanical aptitude, along with a positive attitude. Full-time benefits and training opportunities are available within this dynamic parts department.

Qualifications

• Ability to lift at least 25-50 pounds.
• Professional appearance and work ethic.
• Great attitude with a high-energy personality.

Responsibilities

• Assist technicians with locating and ordering needed parts.
• Respond to customer parts or information requests quickly.
• Determine availability and price information and document this information as necessary.

Skills

Mechanical aptitude

Customer service

Inventory control

Forklift operation

Education

High School degree or equivalent

Tools

CDK

Job description

As an Entry Level Parts Counter Associate, you will gain hands‑on experience in one of Progressive Auto Group's clean and safe parts departments. Our talented team of skilled supervisors invest in our entry level parts counter associates by teaching them how to perform basic automotive services while delivering outstanding customer satisfaction. Full‑time benefits and many training opportunities are available.

Responsibilities

• Assist technicians with locating and ordering needed parts
• Respond to customer parts or information requests quickly
• Communicate with customers when a back‑order will occur and offer alternatives
• Determine availability and price information and document this information as necessary
• Provide part to customer from stock, procure locally or create a parts order as directed
• Monitor the status of customer orders, advising in case of problems and notifying upon arrival
• Inventory control maintenance
• Capable of loading and unloading of freight with forklift
• Knowledge and able to ship and accept freight from motor carriers, UPS or FedEx
• Greets customers in a timely, friendly manner

Requirements

• High School degree or equivalent
• Mechanical aptitude or experience in automotive or truck mechanics
• Ability to lift at least 25‑50 pounds
• Professional appearance and work ethic
• Great attitude with a high‑energy personality
• CDK experience preferred
• GM, CDJR or Dealership experience preferred