Parts Counter Associate

ZT Automotive Group; Charlotte, Northern (NC, KY); Hybrid; USD 19,000 - 29,000; Full time

Job summary

ZT Automotive Group in Charlotte, NC is seeking an experienced Automotive Parts Counter Person to manage parts sales from start to finish and support the service team. The role emphasizes accuracy, customer service, and timely parts procurement to keep vehicles on the road.

You will work closely with the parts manager to maintain stock, handle special orders, communicate parts status to customers and technicians, and ensure warranty parts are correctly processed and returned as required.

Qualifications

• Automotive parts experience required.
• Automotive dealership experience required.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Assist mechanics and customers in purchasing parts and supplies.
• Utilize the parts inventory system to maintain stocking levels.
• Complete special order part requests for customers and service personnel.
• Communicate parts status to customers and service staff.
• Ensure warranty parts are returned to the manufacturer as required.

Skills

Automotive parts

Dealership experience

Organizational skills

Communication skills

Tools

Inventory management system

Job description

Description

Description

We are looking for an experienced Parts Counterperson to join our team!

As an Automotive Parts Counterperson, you will be responsible for overseeing the parts sales process from start to finish. You will work closely with the parts manager to ensure that all parts are obtained in a timely manner and that inventory levels are properly maintained. Your role is crucial in providing both our mechanics and customers with the necessary parts and supplies for their vehicles.

Automotive Parts Counter Sales Responsibilities:

• Assist mechanics and customers in purchasing needed parts and supplies.
• Utilize the parts inventory management system to maintain proper stocking levels and minimize obsolescence.
• Complete special order part requests for both customers and service personnel.
• Communicate effectively with customers on parts status and with service department personnel to provide updates.
• Ensure all warranty parts are properly retained and returned to the manufacturer as required.
• Follow all company safety policies and procedures, as well as federal, state, and local regulations applicable to the industry.

Requirements

• Automotive Parts Counter Person Qualifications:
• Automotive Parts experience is a MUST
• Automotive dealership experience required
• Able to work in a fast-paced work environment
• Ability to start ASAP!
• Have strong organizational, multitasking and time management skills.
• Detail-oriented and great communication skills
• Professional appearance a MUST
• Strong work ethic
• Valid driver's license