Parts Counter Sales

Birkey's Farm Store, Inc.; Quincy (IL); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee ownership

Health insurance

Dental insurance

Vision insurance

401k

Descripción de la vacante

Birkey's Farm Store, Inc. in Quincy, IL is seeking a Parts Counter/Inventory Associate to represent the company to customers, sell parts and merchandise, and keep inventory records accurate.

You will enter data in the inventory system, assist with processing orders, and participate in counts while delivering friendly service and maintaining a neat sales floor.

Formación

• Customer service experience preferred
• Ability to manage inventory and pricing records
• Team player with good communication

Responsabilidades

• Represent Birkey's to customers and promote parts and merchandise
• Enter inventory data, record pricing and special orders
• Assist with inventory counts and maintain clean, organized parts area
• Ensure invoicing accuracy and process returns as needed
• Deliver parts to customers and vendors when required

Descripción del empleo

Position Summary

Represents the company to its customers for the purpose of selling parts and other merchandise. Records and tracks merchandise and maintains inventory control system.

Essential Duties and Responsibilities

• Works well with customers, promotes a positive image of the company, and strives to promptly resolve issues raised by customers.
• Makes necessary entries to inventory control systems assuring proper records are kept with current pricing as well as the recording and entering of special orders.
• Promotes preventive maintenance service specials, educates customers on benefits of preventative maintenance.
• Participates in all inventory counts as necessary.
• Assists in maintaining minimal inventory quantities, tracks orders and investigates problems.
• Participate in part returns following established procedures as required.
• Assists in verifying cost, price, and totals of parts invoices and repair orders.
• Utilizes established procedures to properly track lost sales.
• Maintain a current knowledge of product information through bulletins and catalogs and by participating in training requirements as directed by Parts Manager.
• Keeps all invoicing to customers current.
• Completes all required documentation in a prompt and thorough manner as required following established procedures.
• Follows proper labeling and handling of defective merchandise.
• Documents discrepancies between inventory records and shelf quantities and notifies Parts Manager.
• Maintains workstation, the parts room, retail sales floor and displays to meet or exceed company standards.
• Works as part of a team, offering and seeking assistance when needed.
• Delivers parts to customers and vendors as directed.
• Maintains a safe working environment and adheres to company safety program at all times.
• Performs other duties as assigned.

Customer Service Responsibilities

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customers.

Why You'll Love Working Here

• Ownership Opportunity: As a 100% employee-owned company, you'll have the opportunity to become an owner and directly contribute to our shared success.
• Competitive Pay & Benefits: We offer a robust compensation and insurance package including Health, Dental, Vision, Life, Disability, and 401k for all 30+ and full-time employees.
• Career Growth: We provide training and development opportunities to help you advance.
• Awesome Team: Work with supportive colleagues who value collaboration and respect.

This organization reserves the right to revise the essential position functions as the need arises.