POSITION SUMMARY
Manages and directs all aspects of the parts department in a manner which ensures maximum benefit and profitability for the company. Coordinates, motivates, and develops an effective and efficient parts staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Establish department policies and procedures in conjunction with store management.
- Establish realistic sales objectives by category.
- Merchandise and advertise effectively and within budget.
- Establish a competitive parts pricing policy while maximizing grosses.
- Attend any company, store, and community functions that will benefit the dealership.
- Create measures to control costs wherever possible.
- Insure the company receives full value for time and materials purchased.
- Obtain competitive bids and purchase supplies only when necessary.
- Create and adhere to good security measures in purchasing, shipping, receiving, and facilities.
- Oversee inventory and financial transactions associated with the parts department to ensure proper accounting.
- Supervise staff ensuring that all employees have a thorough understanding of their duties and responsibilities.
- Create a plan for cross training all staff.
- Maintain knowledge of regulations and compliance as it relates to USDOT, OSHA, EPA, and EEOC/ADA.
- Maintain a safe working environment and adhere to the company safety program at all times.
- Perform other duties as assigned by the store manager.
CUSTOMER SERVICE RESPONSIBILITIES
- Ensure every customer is satisfied with the products, services, and support of all staff.
- Resolve customers concerns efficiently and effectively.
- Promote a positive attitude at all times.
- Maintain a professional appearance and demeanor.
- Exhibit Birkey's high level of customer service on a daily basis.
- Acknowledge appreciation of clients and customer.
WHY YOU’LL LOVE WORKING HERE
- Ownership Opportunity: As a 100% employee-owned company, you'll have the opportunity to become an owner and directly contribute to our shared success.
- Competitive Pay & Benefits: We offer a robust compensation and insurance package including Health, Dental, Vision, Life, Disability, and 401k for all 30+ and full-time employees.
- Career Growth: We provide training and development opportunities to help you advance.
- Awesome Team: Work with supportive colleagues who value collaboration and respect.
This organization reserves the right to revise the essential position functions as the need arises.