Parts Counter Sales

JF Group; Houston, Northern (TX, KY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid holidays

Health benefits

Life insurance

Bonus program eligibility

Paid training

Uniforms provided

Job summary

JF Petroleum Group seeks an experienced parts operations professional in Houston to manage receiving, storage and shipping in a mid-size warehouse. You will process orders in GP, assist customers and technicians, and help maintain inventory accuracy while adhering to safety standards.

The role requires 3+ years in customer service and a solid understanding of warehouse/inventory controls. Eligible for benefits including health, 401(k), PTO, holidays, and uniforms.

Qualifications

• Minimum high school diploma or GED.
• 3+ years of customer service experience.
• General knowledge of modern warehouse and inventory control systems.
• Experience with bar coding, data entry and ERP systems.

Responsibilities

• Prepare orders by processing transfers and creating sales orders in GP. Pulling materials, packing boxes; placing orders in designated delivery areas.
• Participate in physical inventory, truck inventory and cycle count activities, product movement and placement. Perform duties required for receiving, identifying, labeling, material restock, put away, pick, pack, and ship activities all while maintaining quality and productivity standards.
• Update Min/Max items and maintain bin location accuracy.
• Research parts for customers and service technicians.
• Facilitate customer core returns and warranty returns.
• Meet or exceed customer service standards and abide by company policies and procedures.
• Work in a safe and healthy manner following company safety guidelines, be able to wear appropriate safety PPE when required, and comply with industry standards and procedures.

Skills

Customer service

Warehouse operations

ERP systems

Barcoding

Data entry

MS Office

Education

Highschool Diploma or GED

Tools

Great Plains GP

GP ERP software

Job description

Description

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

Management of parts operations. Performs receiving, storage and shipping of material including counter sales in a 3,000-10,000 square foot warehouse without supervision responsibilities. Pay Range: $20-24/hr, dependent on experience.

Job Duties:

• Prepare orders by processing transfers and creating sales orders in GP. Pulling materials, packing boxes; placing orders in designated delivery areas.
• Participate in physical inventory, truck inventory and cycle count activities, product movement and placement. Perform duties required for receiving, identifying, labeling, material restock, put away, pick, pack, and ship activities all while maintaining quality and productivity standards.
• Update Min/Max items and maintain bin location accuracy.
• Research parts for customers and service technicians.
• Facilitate customer core returns and warranty returns.
• Meet or exceed customer service standards and abide by company policies and procedures.
• Work in a safe and healthy manner following company safety guidelines, be able to wear appropriate safety PPE when required, and comply with industry standards and procedures. Enforces property protection and access policies and procedures.
• Performs receipt confirmation in GP JF Petroleum Group receipts (Receiving, Transfer receiving, and Shipping).
• Maintain housekeeping to ensure safe and workable standards, along with the maintaining of proper inventory and appearance of sales floor.
• Maintain and drive “Over the Counter Sales” through excellent customer service.
• Proper management of cash sales inflows and accountability.
• Occasional delivery requests to local customers and technicians in company provided vehicle.
• Assist Service Manager/Director with technician inquiry requests regarding install or parts requirement.

Requirements

• Highschool Diploma or GED required
• Must be able to pass 60 Month Motor Vehicle Record
• 3+ years of Customer Service experience
• General knowledge of modern warehouse and inventory control systems.
• Preferred: 3+ Years of PEI Parts and Service experience
• Experience with warehouse cycle count activities, shipping, receiving, and storage.
• Must be able to accept calls and work after hours.
• Experience with bar coding, data entry and ERP systems.
• Customer service experience and focus
• High-level of Organization and attention to detail (5S Lean Warehousing)
• Excellent communication / written skills
• Microsoft Office Suite experience (Outlook, Excel, Power Point, Word)
• Must be eligible to work in the United States.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company.
• Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.

JF Petroleum offers:

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.