Parts Counter Representative

Penske Automotive Group, Inc.; West Palm Beach (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health care options

401k plan

Career growth

Training resources

Company culture

Job summary

Penske Collision Center in West Palm Beach is seeking an experienced Parts Counter Representative to support retail and wholesale customers and service technicians with timely, accurate parts delivery.

This role focuses on delivering world-class service, building strong customer relationships, and ensuring parts availability to keep operations running smoothly.

Penske Automotive Group's values-driven culture and ongoing training provide opportunities for growth and professional development.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Support both retail and wholesale customers and service technicians with timely, accurate parts delivery.
• Provide knowledgeable assistance on parts questions and reflect world-class service.

Skills

Customer service

Communication

Teamwork

Organization

Job description

Penske Collision Center, a Penske Automotive Group affiliate, is looking for an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Parts Counter Representative, you'll support both retail and wholesale customers, as well as service technicians, by ensuring timely and accurate delivery of parts--contributing to customer satisfaction and smooth operations.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work.

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience

• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude

• Excellent communication, interpersonal, and organizational skills

• Strong work ethic and ability to thrive in a fast-paced, results-driven environment

WHAT YOU CAN BRING TO THE TABLE

• Commitment : Support both customers and service technicians by ensuring required parts are available when needed, and that every interaction reflects world-class service

• Excellence : Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and technician satisfaction while ensuring profitability.

• Authenticity : Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

• Growth Mindset : Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Type: Full-time

Dealership: Penske Collision West Palm Beach

Location Address: 2835 Ranch House Rd

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.