Front Parts Counter Representative

Mercedes-Benz of Chandler; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health care options (medical, dental,视

401k savings with company match

Training & career growth opportunities

Culture of integrity & teamwork

Job summary

Mercedes-Benz of Chandler, part of Penske Automotive Group, seeks an experienced Front Parts Counter Representative to help deliver extraordinary customer experiences. You will assist retail and wholesale customers and service department technicians with parts and accessories, selling needed items in a timely fashion.

The role requires a friendly, reliable team player with excellent communication skills and a strong work ethic in a fast-paced environment.

Qualifications

• Customer service mindset and ability to engage customers positively.
• Clear, friendly communication and rapport-building with clients.
• Demonstrated reliability and ability to work in a fast-paced environment.
• Commitment to teamwork and achieving departmental goals.

Responsibilities

• Assist retail and wholesale customers and service department technicians with parts and accessories.
• Sell needed parts and accessories in a timely fashion while delivering an exceptional customer experience.

Skills

Customer service orientation

Team player attitude

Excellent communication

Strong work ethic

Job description

Mercedes Benz of Chandler, a Penske Automotive Group dealership, is looking for an experienced Front Parts Counter Representative to join our team to help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Front Parts Counter Representative provides the direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world class buying experience at every step along the journey.
• Excellence: Provide an unparalleled level of expertise as an integral member of the parts department focusing on customer satisfaction while ensuring profitability.
• Authenticity: Connect with customers about their parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.