Parts Counter Representative

Mercedes-Benz of Tysons Corner; Vienna (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth

Training resources

Best Places to Work recognition

Job summary

Mercedes-Benz of Tysons Corner is seeking an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences.

You will be the primary interface with retail and wholesale customers as well as service department employees to sell the required parts and accessories, providing friendly, efficient service in a fast-paced environment.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Able to work in a fast-paced, results-driven environment.

Responsibilities

• Provide customer service and sales assistance for parts.
• Act as primary interface with retail and wholesale customers and service staff to sell parts and accessories.

Skills

Customer service

Sales abilities

Team player

Communication

Organizational skills

Job description

Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership, is looking for an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Back Parts Counter Representative is responsible for providing customer service and sales assistance in accordance with company policy. You will act as the primary interface with retail and wholesale customers as well as service department employees to sell the required parts and accessories.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

What You Can Bring To The Table

• Commitment: Ensure our Service Technicians have required parts readily available when needed.
• Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and Technician satisfaction while ensuring profitability.
• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.