Parts Counter Pro: Quick, Accurate Auto Parts Expert

North Central International - Albert Lea; Albert Lea (MN); On-site; USD 36,000 - 54,000; Full time

Job summary

North Central International - Albert Lea is seeking a Parts Counter Salesperson to help customers and mechanics identify, price, and obtain the right parts for vehicle repairs. The role involves servicing customers, pricing parts, processing sales, and maintaining organized inventory within a fast-paced dealership environment.

Responsibilities include using catalogs and computer systems to determine part numbers, handling orders and payments, and supporting merchandising while adhering to safety

Qualifications

• High school diploma or GED required; associate degree preferred
• Previous parts sales experience preferred but not required
• Ability to quickly learn and operate dealership software
• Strong customer service and communication skills
• Basic math skills for pricing and processing sales
• Ability to read and interpret parts catalogs and computer displays
• Reliable and able to multitask in a fast-paced environment
• Legal authorization to work in the country

Responsibilities

• Greet customers and mechanics, assess parts needs, provide prompt service
• Identify, locate, and pull parts from inventory to fulfill orders
• Use catalogs or computer systems to determine correct part numbers and pricing
• Advise customers on suitable substitutions or modifications when exact replacements are unavailable
• Receive and process orders, prepare sales invoices, and handle payments or credit authorizations
• Maintain accurate records of parts sales, inventory levels, and customer interactions
• Conduct regular inventory counts and assist in stock management
• Examine returned parts for defects and process exchanges or refunds
• Assist in merchandising parts displays and maintaining cleanliness and organization of the parts counter
• Demonstrate product features or usage to customers to support sales
• Collaborate with mechanics and service department to facilitate efficient repair operations
• Adhere to safety protocols and dealership policies
• Support other duties to ensure smooth parts department operations including reassignment to other roles or tasks

Job description

North Central International - Albert Lea is seeking a Parts Counter Salesperson to help customers and mechanics identify, price, and obtain the right parts for vehicle repairs. The role involves servicing customers, pricing parts, processing sales, and maintaining organized inventory within a fast-paced dealership environment.

Responsibilities include using catalogs and computer systems to determine part numbers, handling orders and payments, and supporting merchandising while adhering to safety