Parts Counter Person

Hunter Truck; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Job summary

Hunter Truck is seeking a Parts Counter Person in Lancaster, PA. This entry-level position requires a friendly, customer-focused individual to assist customers with parts selection and provide exceptional service. The role offers competitive pay, comprehensive benefits, and opportunities for career growth, making it an enticing opportunity for those passionate about the automotive industry.

Benefits

Competitive Pay & Incentive Plans

Comprehensive Benefits

401(k) Retirement Investments

Paid Training & Career Growth Opportunities

Employee Referral Bonuses

Qualifications

• Three to six months related experience and/or training.
• Basic computer knowledge required.
• Automotive Service Excellence (ASE) Certifications preferred.

Responsibilities

• Assist all customers in selecting required parts in a friendly manner.
• Provide high level of service to internal and external customers.
• Maintain orderly records of all repair orders and invoices.

Skills

Customer Service

Sales

Inventory Management

Education

High School Diploma or equivalent

Job description

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Join to apply for the Parts Counter Person role at Hunter Truck

Join the Hunter Truck Family – Now Hiring a Parts Counter Person in Lancaster, PA!

Are you looking for a career with a company that values integrity, teamwork, and exceptional service? Hunter Truck is growing, and we want YOU to be part of our team!

As a family-owned, authorized Peterbilt dealer since 1938, Hunter Truck has built a reputation for reliability, quality service, and strong customer relationships. With locations across Pennsylvania, New York, New Jersey, and West Virginia, we continue to provide top-tier trucking solutions and personalized service.

We’re searching for an energetic and customer-focused Parts Counter Person to join our Lancaster, PA branch. If you’re passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!

Why Choose Hunter Truck?

Competitive Pay & Incentive Plans

Comprehensive Benefits – Medical, Dental, Vision, Life & Disability Insurance

401(k) Retirement Investments

Paid Training & Career Growth Opportunities

Employee Referral Bonuses

Job At a Glance

Location: 1463 Manheim Pike, Lancaster, PA 17601

Schedule: Full-time, Monday–Friday, 7:00 AM – 3:30 PM

As a Parts Counter Person, you’ll play a key role in providing customers with the right parts—whether in person, over the phone, or through the shop. If you’re ready to take the next step in your career with a company that values your skills and dedication, apply today!

Summary

Sell parts to all customers, over the counter, through the shop, or on the phone.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner based on customer needs.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answer phone calls, providing price quotes and other information.
• Provide high level of service to internal and external customers.
• Pull and fill orders from stock.
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notify the service advisor when special ordered parts have been received for a job in the shop.
• Follow up on back-ordered parts.
• Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Assist Parts Outside Sales Representatives with their orders.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Assist with inventory management duties as needed.
• Keep front and rear counter areas clean and uncluttered.
• Participate in all training programs that are made available.
• Keep current on new products and product updates.
• Work in a team environment.
• Maintain professional appearance.
• Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Three to six months related experience and/or training; or equivalent combination of education and experience preferred. Basic computer knowledge required.

CERTIFICATES, LICENSES, REGISTRATIONS

Automotive Service Excellence (ASE) Certifications preferred

Medium/Heavy Truck Parts Specialist Certification preferred

Valid Driver's License required; must meet company insurability standards

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision.

EOE

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Truck Transportation

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