Parts Counter Person

Tasca Ford Berlin; Berlin (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401(k) with employer match

PTO and holidays

Paid parental leave

Training and career growth

Retirement benefits

Job summary

Tasca Ford Berlin is seeking a Parts Counter Person in Berlin, CT. You will assist customers and technicians, source parts, and manage inventory while delivering high-quality service in a busy dealership.

The role emphasizes organization, automotive knowledge, and teamwork in a fast-paced setting with opportunities for growth and training.

Qualifications

• Previous automotive parts or dealership experience preferred.
• Knowledge of vehicles and automotive parts is a must.
• Strong customer service and communication skills.

Responsibilities

• Manage the parts sales process from start to finish.
• Assist retail customers and service technicians with identifying and purchasing parts.
• Help locate and source parts not currently in stock.
• Process special orders and communicate updates to customers.
• Maintain accurate inventory and help stock parts.
• Provide knowledgeable, professional recommendations based on customer needs.
• Communicate effectively with customers, technicians, and staff.
• Keep the parts counter and work area organized and professional.
• Follow safety policies and regulations.

Skills

Customer service

Vehicle knowledge

Communication skills

Attention to detail

Organizational skills

Computer skills

Teamwork

Education

High school diploma or equivalent

Job description

Parts Counter Person

Location: Berlin, CT
Company: Tasca Ford Berlin
Job Type: Full-time

Tasca Ford Berlin is looking for a Parts Counter Person to join our team. In this role, you’ll help customers and technicians find the right parts while delivering a high level of service. If you’re organized, detail-oriented, knowledgeable about vehicles, and enjoy working in a busy dealership environment, we’d love to hear from you.

Join the Tasca Automotive Group, a family-run organization with more than 75 years of automotive experience, and be part of the Ford family as we continue to grow.

What We Offer

• Competitive compensation: $55,000–$75,000, based on experience
• Paid time off and holidays
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid parental leave
• Ongoing training and career growth opportunities
• Retirement benefits

What You’ll Do

• Manage the parts sales process from start to finish
• Assist retail customers and service technicians with identifying and purchasing parts
• Help locate and source parts that are not currently in stock
• Process special orders and communicate order updates to customers
• Maintain accurate inventory and help stock and organize parts
• Provide knowledgeable, professional recommendations based on customer needs
• Communicate effectively with customers, technicians, and dealership staff
• Keep the parts counter and work area organized and professional
• Follow company safety policies and applicable federal, state, and local regulations

What We’re Looking For

• Previous automotive parts or dealership experience preferred
• At least 1 year of experience in an automotive parts or service department preferred
• Knowledge of vehicles and automotive parts
• Strong customer service and communication skills
• Good computer, math, reading, and organizational skills
• Strong attention to detail and time management
• Ability to learn and use new technology and systems
• Ability to work independently and as part of a team
• Positive, professional attitude and strong work ethic
• Ability to stay organized and work effectively in a fast-paced environment
• High school diploma or equivalent
• Ability to lift up to 50 pounds and stand for extended periods

About Tasca Ford Berlin

Tasca Ford Berlin is part of the Tasca Automotive Group, a family-run business with more than 75 years of automotive excellence. We’re committed to providing an exceptional experience for our customers while creating a supportive, team-oriented environment where our employees can build their careers.

Tasca Ford Berlin is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law.