Parts Counter Associate

Ken Garff Automotive Group; Utah; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

401(k) with company match

Wellness Time Off

Medical, Dental, Vision Insurance

Annual profit-sharing/bonus program

Job summary

Blackridge Fleet Center in West Valley, UT is seeking a Parts Counter Associate to join our team. This role supports the Parts Department operations, coordinates with Sales, and ensures accurate inventory control and timely processing of parts orders.

The successful candidate will have strong customer service skills, be able to read and follow instructions, and learn dealership software systems. Physical requirements include standing and lifting up to 50 pounds.

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• A valid in-state driver's license and a good driving record per company standards
• Positive attitude and high energy with a commitment to outstanding customer service
• Strong communication, organizational, and problem-solving skills
• Ability to read and comprehend job-related instructions and information, whether electronic or paper-based
• Basic computer skills and the ability to learn dealership software systems
• Previous automotive parts experience is preferred but not required
• Be able to accommodate the physical requirements of the role, including standing for 6–8 hours per day, lifting up to 50 pounds

Responsibilities

• Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
• Establish processes to ensure accuracy between inventory and computer records
• Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available
• Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met
• Make warranty and billing adjustments
• Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
• Ensure that all dealership purchases are properly accounted for before payment is made
• Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory
• Assist in collecting overdue accounts
• Notify all special-order customers upon the arrival of parts

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Tools

Dealership software systems

Job description

## Parts Counter AssociateApplylocations: Blackridge Fleet Center - West Valley, UTtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R0043084**Blackridge Fleet Center is currently looking for a Parts Counter Associate** who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.**Here’s why you’ll want to work here:*** Competitive compensation package and 401(k) with company match* Wellness Time Off, plus holidays, plus a Personal Purpose Day* Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance* Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend* Year-end bonus program for ALL employees (Garff Giveback)* Employee discounts on vehicle purchases, parts, service, and more!* Opportunities and pathways to grow into service, management, and sales roles**Why you'll love working with us:*** Competitive compensation package and 401(k) with company match* Wellness Time Off, plus holidays, plus a Personal Purpose Day* Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance* Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend* Year-end bonus program for ALL employees (Garff Giveback)* Employee discounts on vehicle purchases, parts, service, and more!* Opportunities and pathways to grow into service, management, and sales role* Encourage the sale of branded parts.**Here's what you'll be doing:*** Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions* Establish processes to ensure accuracy between inventory and computer records.* Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.* Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.* Make warranty and billing adjustments.* Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible* Ensure that all dealership purchases are properly accounted for before payment is made.* Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.* Assist in collecting overdue accounts.* Notify all special-order customers upon the arrival of parts.* **Here’s what you’ll need:** + Must be 18 years or older and authorized to work in the U.S. + A valid in-state driver's license and a good driving record, per company standards + Positive attitude and high energy with a commitment to outstanding customer service + Strong communication, organizational, and problem-solving skills + Ability to read and comprehend job-related instructions and information, whether electronic or paper-based + Basic computer skills and the ability to learn dealership software systems + Previous automotive parts experience is preferred but not required + Be able to accommodate the physical requirements of the role, including standing for 6–8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materials **We are an Equal Opportunity Employer**### About Us*BlackRidge Fleet is an industry leader in upfitting and fabrication, and we’re on our way to becoming the number one fleet center here in Utah.**Join our team and surround yourself with amazing people as you grow your career! We strive to create a diverse, transparent, and trusting environment where each individual employee knows they’re valued. If that sounds like the place for you, apply today!*