Parts Counter Associate

Blackridge Fleet Center - West Valley, UT; West Valley City (UT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Wellness Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

AD&D Insurance

Life Insurance

Flex Spending

Health Savings Account

EAP

Wellness Plan

Mental Health Support

Parental Leave Stipend

Year-end bonus

Job summary

Blackridge Fleet Center is seeking a Parts Counter Associate in West Valley City, UT. You’ll support customers, manage parts inventory, and coordinate with the service team to ensure accurate orders and on-time deliveries.

We offer a comprehensive benefits package, 401(k) with company match, wellness time off, and employee discounts. This role provides opportunities to grow into service, management, or sales paths within the dealership.

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• Valid in-state driver's license and a good driving record
• Positive attitude and high energy with a commitment to outstanding customer service
• Strong communication, organizational, and problem-solving skills
• Ability to read and comprehend job-related instructions and information, whether electronic or paper-based
• Basic computer skills and the ability to learn dealership software systems
• Previous automotive parts experience is preferred but not required
• Be able to accommodate the physical requirements of the role, including standing for 6–8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materials

Responsibilities

• Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
• Establish processes to ensure accuracy between inventory and computer records.
• Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
• Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
• Make warranty and billing adjustments.
• Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
• Ensure that all dealership purchases are properly accounted for before payment is made.
• Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
• Assist in collecting overdue accounts.
• Notify all special-order customers upon the arrival of parts.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Reading/comprehension

Basic computer skills

Dealership software

Tools

Dealership software

Job description

Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

Here’s why you’ll want to work here:

• Competitive compensation package and 401(k) with company match
• Wellness Time Off, plus holidays, plus a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
• Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchases, parts, service, and more!
• Opportunities and pathways to grow into service, management, and sales roles

Why you’ll love working with us:

• Competitive compensation package and 401(k) with company match
• Wellness Time Off, plus holidays, plus a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
• Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchases, parts, service, and more!
• Opportunities and pathways to grow into service, management, and sales role
• Encourage the sale of branded parts.

Here’s what you’ll be doing:

• Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
• Establish processes to ensure accuracy between inventory and computer records.
• Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
• Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
• Make warranty and billing adjustments.
• Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
• Ensure that all dealership purchases are properly accounted for before payment is made.
• Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
• Assist in collecting overdue accounts.
• Notify all special-order customers upon the arrival of parts.

Here’s what you’ll need:

• Must be 18 years or older and authorized to work in the U.S.
• A valid in-state driver's license and a good driving record, per company standards
• Positive attitude and high energy with a commitment to outstanding customer service
• Strong communication, organizational, and problem-solving skills
• Ability to read and comprehend job-related instructions and information, whether electronic or paper-based
• Basic computer skills and the ability to learn dealership software systems
• Previous automotive parts experience is preferred but not required
• Be able to accommodate the physical requirements of the role, including standing for 6–8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materials

We are an Equal Opportunity Employer