Parts Counter Associate

Ken Garff Automotive Group; West Valley City (UT); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Healthcare benefits

Employee discounts

Growth opportunities

Job summary

Blackridge Fleet Center in West Valley City, Utah, is seeking a Parts Counter Associate who shares our values of respect, integrity, growth, humility, and teamwork. We offer a competitive compensation package, 401(k) with company match, comprehensive benefits, and growth opportunities within service, management, and sales roles.

You will help streamline parts department interactions, ensure inventory accuracy, refresh displays, and assist customers with durable parts selections.

Qualifications

• Must be 18+ and authorized to work in the USA with a valid in-state driver\'s license and a good driving record.
• Positive attitude and high energy with a commitment to outstanding customer service.
• Strong communication, organizational, and problem-solving skills.
• Ability to read and comprehend job-related instructions, electronic or paper-based.
• Basic computer skills and ability to learn dealership software systems.

Responsibilities

• Schedule efforts to improve the efficiency of customer/Parts Department interactions and transactions.
• Establish processes to ensure accuracy between inventory and computer records.
• Refresh accessory displays and coordinate with Sales Manager to ensure an accessory vehicle is available.
• Monitor workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
• Make warranty and billing adjustments.
• Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible.
• Ensure that all dealership purchases are properly accounted for before payment.
• Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
• Assist in collecting overdue accounts.
• Notify all special-order customers upon the arrival of parts.

Skills

Communication

Organization

Problem solving

Customer service

Reading skills

Basic computer skills

Attention to detail

Tools

Inventory software

Dealership software

Job description

Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.Here’s why you’ll want to work here:Competitive compensation package and 401(k) with company matchWellness Time Off, plus holidays, plus a Personal Purpose DayMedical, Dental, Vision, Disability Insurance, AD&D, and Life InsuranceFlex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave StipendYear-end bonus program for ALL employees (Garff Giveback)Employee discounts on vehicle purchases, parts, service, and more!Opportunities and pathways to grow into service, management, and sales rolesWhy you'll love working with us:Competitive compensation package and 401(k) with company matchWellness Time Off, plus holidays, plus a Personal Purpose DayMedical, Dental, Vision, Disability Insurance, AD&D, and Life InsuranceFlex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave StipendYear-end bonus program for ALL employees (Garff Giveback)Employee discounts on vehicle purchases, parts, service, and more!Opportunities and pathways to grow into service, management, and sales roleEncourage the sale of branded parts.Here's what you'll be doing:Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactionsEstablish processes to ensure accuracy between inventory and computer records.Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.Make warranty and billing adjustments.Monitor backorders daily ensuring deliveries are shipped and received as quickly as possibleEnsure that all dealership purchases are properly accounted for before payment is made.Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.Assist in collecting overdue accounts.Notify all special-order customers upon the arrival of parts.Here’s what you’ll need:Must be 18 years or older and authorized to work in the U.S.A valid in-state driver's license and a good driving record, per company standardsPositive attitude and high energy with a commitment to outstanding customer serviceStrong communication, organizational, and problem-solving skillsAbility to read and comprehend job-related instructions and information, whether electronic or paper-basedBasic computer skills and the ability to learn dealership software systemsPrevious automotive parts experience is preferred but not requiredBe able to accommodate the physical requirements of the role, including standing for 6–8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materialsWe are an Equal Opportunity Employer