Parts Counter Associate

Ace Hardware Corporation; Avon (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ace Hardware Corporation in Avon, Indiana is seeking a Parts Counter Person who will greet and assist customers in finding the right parts for their equipment. The role involves utilizing computerized inventory systems and handling transactions accurately.

Additionally, responsibilities include maintaining the parts counter area, coordinating with the service department, and shipping parts to customers. Ideal candidates should have strong customer service skills, attention to detail, and familiarity with inventory management systems.

Qualifications

• Proficient in computer systems for inventory management.
• Strong customer service skills to assist customers effectively.
• Detail-oriented for maintaining inventory accuracy.

Responsibilities

• Greet customers and assist in identifying parts.
• Utilize inventory systems for stock checks and orders.
• Process transactions accurately.
• Maintain a clean and organized work area.
• Receive and store incoming parts shipments.
• Coordinate with service department for timely parts delivery.
• Prepare and ship parts to customers.
• Conduct inventory audits regularly.

Job description

The parts counter person job duties include but are not limited to:

• Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment.
• Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory.
• Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment.
• Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts.
• Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system.
• Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow.
• Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage.
• Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary.

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 6,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.