Parts Counter Associate

Ace Hardware Corporation; Franklin (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ace Hardware Corporation located in Franklin, Indiana is seeking a parts counter person to assist customers in identifying and purchasing parts for their small engine equipment. Responsibilities include maintaining the parts counter area, processing transactions, and coordinating with the service department.

The ideal candidate has strong customer service skills and the ability to utilize computerized inventory systems. Ace Hardware is a community-focused company with over 6,000 stores worldwide.

Qualifications

• Customer service orientation with a friendly demeanor.
• Ability to utilize computerized inventory systems effectively.
• Overview of cash handling and sales transactions.

Responsibilities

• Greet customers at the parts counter.
• Utilize computerized inventory systems.
• Process transactions accurately.
• Maintain an organized parts counter area.
• Receive and store incoming parts shipments.
• Coordinate with the service department.
• Prepare and ship out parts to customers.
• Conduct periodic inventory audits.

Job description

The parts counter person job duties include but are not limited to:

• Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment.
• Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory.
• Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment.
• Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts.
• Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system.
• Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow.
• Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage.
• Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary.

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 6,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.