Parts Counter Apprentice - Diesel and Heavy Duty Trucks

Advantage Truck Group; Seabrook (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Competitive benefits

Hourly pay $20–$24

Job summary

Advantage Truck Group in New England is seeking a full-time Parts Counter Apprentice to support shop, fleet, and retail customers with parts lookups, quotes, and sales orders. You’ll be trained across the parts department, warehouse operations, and inventory management while learning vendor deliveries and core truck systems under experienced mentors.

A high school diploma and a valid driver’s license are required, with lifting up to 100 pounds and standing for long periods.

Qualifications

• Customer service: assist customers in person, over the phone, and via email with parts needs.
• Team player with reliable work ethic and willingness to help wherever needed.
• Excellent communication skills and positive attitude.
• Detail-oriented and committed to accuracy.
• Comfortable using a computer and willing to learn new software.

Responsibilities

• Assist shop, fleet and retail customers in identifying and purchasing parts.
• Pull and prepare parts for customer orders; assist with shipping/receiving and stock shelves.
• Learn inventory control and perform regular cycle counts.
• Perform vendor pickups and parts deliveries as needed; build relationships.
• Complete required training on truck core systems and customer service standards.

Skills

Customer service

Team player

Communication skills

Detail-oriented

Computer proficiency

Valid driver’s license

Education

High school diploma or equivalent

Tools

POS software

Job description

Description

Advantage Truck Group (ATG) has a hands-on career development opportunity for a full-time Parts Counter Apprentice. ATG's Parts Team supports a wide range of commercial and municipal vehicle applications, fleets and owner operators; we offer our services to the largest on-highway heavy duty parts network in New England.

The Parts Counter Apprentice is responsible for assisting shop, fleet and retail customers in identifying and purchasing parts from the dealership.

Responsibilities

This is a comprehensive learning role where you\'ll be trained on all daily functions of the parts department. Your responsibilities will include, but are not limited to:

• Customer Service: Assist customers in person, over the phone, and via email with their parts needs. You\'ll learn how to look up parts, provide quotes, and process sales orders accurately.
• Warehouse Operations: Pull and prepare parts for customer orders, assist with shipping and receiving, and help with stocking shelves to keep our inventory organized.
• Inventory Management: Learn the fundamentals of inventory control, including performing regular cycle counts to ensure accuracy.
• Parts Logistics: Perform vendor pick ups and parts deliveries on an as needed basis, maintaining prompt service and building positive relationships
• Skill Acquisition: Successfully complete requiring training on truck core systems and customer service standards to build technical expertise and deliver high-quality service

Required Skill & Abilities

• A quick and enthusiastic learner with a strong work ethic.
• A team player who is reliable and ready to jump in wherever needed.
• Someone with excellent communication skills and a positive attitude.
• Detail-oriented and committed to accuracy.
• Comfortable using a computer and willing to learn new software.
• You must have a valid drivers license with a clean driving record.

Qualifications & Requirements

• High school diploma or equivalent required.
• Must have a valid state Driver’s license.
• Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
• Must be able to maintain stationary positions throughout the work day.
• Must be able to bend, stretch, kneel, and squat to perform required tasks.
• Must be able to stand and walk for prolonged periods.

What We Offer

• Hands-on training and mentorship from experienced professionals.
• A clear path for career growth within the company.
• A supportive and friendly team environment.
• Hourly compensation, $20.00 - $24.00 depending on experience.
• Competitive benefits package.

Advantage Truck Group (ATG) is the largest Daimler Truck North America (DTNA) dealer in New England with eight locations in Massachusetts, Vermont and New Hampshire, focused on providing a superior employee experience. ATG offers exciting career development opportunities through company paid training, and apprentice, co-op and internship programs. The company also actively gives back to the community through its charitable Haulin\' 4 Hunger initiative along with supporting SkillsUSA. Join the ATG Team - Apply Today!

All Candidates must pass a CORI check, criminal background check, MVR check and drug test

Advantage Truck Group is an Equal Opportunity Employer

Keywords: Truck, Parts Department, Part Sales, Parts Specialist, Truck Parts Sales, Auto Parts, Auto Parts Counter, Parts Warehouse, Auto Parts Sales, Auto Parts Sales