Parts Counter Advisor

Audi Nyack; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental and Vision

Life Insurance

Paid vacation and holidays

401k plan

Job summary

Audi Nyack is seeking an experienced parts counter advisor to join our team. You will take customer orders, complete sales, and maintain inventory while ensuring a safe workspace and ongoing product knowledge. This full-time role emphasizes customer service and automotive expertise in a fast-paced environment.

Responsibilities include processing orders, handling payments, updating records, and contributing to team training. Weekend availability is preferred to meet shop needs and customer demand.

Qualifications

• Data Entry Skills, Telephone Skills, Customer Service, Verbal Communications, Selling to Customer needs, Product Knowledge, Inventory Control, Vendor relationships, Ability to lift, bend and reach.

Responsibilities

• Take customer orders by listening to and clarifying requests; identifying automotive parts, offering and explaining alternative solutions.
• Complete sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
• Maintain parts inventory by verifying supplies; placing orders when order-points are reached.
• Receive returned items by inspecting items and returning payment/issuing credit
• Maintain safe and secure environment by following safety and security standards and procedures; complying with codes.
• Update job knowledge by participating in educational opportunities; reading about new products.

Skills

Data Entry Skills

Telephone Skills

Customer Service

Verbal Communications

Selling to Customer needs

Product Knowledge

Inventory Control

Vendor relationships

Ability to lift

Job description

Audi of Nyack is looking for an experienced parts counter advisor to join our team!

Duties:

• Take customer orders by listening to and clarifying requests; identifying automotive parts, offering and explaining alternative solutions.
• Complete sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
• Maintain parts inventory by verifying supplies; placing orders when order-points are reached.
• Receive returned items by inspecting items and returning payment/issuing credit
• Maintain safe and secure environment by following safety and security standards and procedures; complying with codes.
• Update job knowledge by participating in educational opportunities; reading about new products.

Skills /Qualifications:

Data Entry Skills, Telephone Skills, Customer Service, Verbal Communications, Selling to Customer needs, Product Knowledge, Inventory Control, Vender relationships, Ability to lift, bend and reach.

• ADP/CDK CRM experience a plus
• German car experience preferred!
• Managerial experience welcome
• Must be available to work Saturdays
• Automotive knowledge/experience needed!

We Offer:

• Medical, dental and vision
• Life Insurance
• Supplemental Allstate Benefits
• Paid vacation, holidays, sick/personal days
• 401k plan

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism.

At Pepe Auto Group, you can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.