Parts Coordinator/Proposal Specialist

Equity Staffing Group; Edwardsville (KS); On-site; USD 45,000 - 75,000; Full time

Job summary

Equity Staffing Group is seeking an Aftermarket Parts Sales / Proposal Specialist to support aftermarket sales and generate bookings through spare parts sales. This role emphasizes customer service excellence, technical problem-solving, and strong organizational skills to manage quotes through order execution.

The ideal candidate will respond to quotations, prepare proposals, coordinate with internal teams, and help promote aftermarket parts while maintaining accurate price lists and promotional

Qualifications

• Understanding of cooling tower performance, operations, and applications.
• Mechanical aptitude to assess customer issues and propose solutions.
• Strong customer-service mindset with urgency and responsiveness.
• Excellent communication, listening, negotiation and problem-solving skills.
• Strong organizational skills for multitasking.
• Ability to work in a cross-functional team.
• Proficiency with Microsoft Office; Excel, Word, PowerPoint, and Access; JobScope preferred.

Responsibilities

• Respond to customer requests for quotations for spare parts.
• Provide initial diagnosis and recommendations based on customer needs.
• Prepare proposals, pricing, and quotations.
• Manage the full order process from entry to invoicing.
• Support Business Development Managers with quotations and orders.
• Serve as a link between customers, sales, vendors and internal teams.
• Assist with promotion of aftermarket parts and database development.
• Develop and maintain price lists, manuals and promotional materials.
• Handle a high volume of requests and multiple priorities with responsive service.

Skills

Customer service

Problem solving

Communication

Organization

Cross-functional teamwork

Microsoft Office

Excel

Cooling tower knowledge

Tools

JobScope

Excel

Word

PowerPoint

Access

Job description

Equity Staffing Group is seeking an Aftermarket Parts Sales / Proposal Specialist to support aftermarket sales and generate bookings through the sale of spare parts. This role is ideal for someone with strong customer service, technical problem-solving, and organizational skills who can manage customer requests from quotation through order execution.

Key Responsibilities

• Respond to customer requests for quotations for proprietary and non-proprietary spare parts.
• Provide initial diagnosis and recommendations based on customer needs.
• Prepare proposals, pricing, and quotations.
• Manage the full order process, including order entry, purchasing, scheduling, and invoicing.
• Support Business Development Managers and Representatives with quotations and order execution.
• Serve as a communication link between customers, sales representatives, vendors, and internal teams.
• Assist with the promotion and marketing of aftermarket parts, including database development and follow-up.
• Develop and maintain price lists, manuals, and promotional materials.
• Manage a high volume of requests and multiple priorities while maintaining responsive customer service.

Qualifications

• Fundamental understanding of cooling tower performance, operations, and applications.
• General mechanical aptitude and ability to assess customer issues and recommend solutions.
• Strong customer-service mindset with a sense of urgency and responsiveness.
• Excellent communication, active listening, negotiation, and problem-solving skills.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Ability to work effectively in a cross-functional team environment.
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Access; experience with JobScope preferred.

Preferred Qualifications

• Previous experience in proposal management, project management, product engineering, aftermarket sales, or a related technical environment.