Parts Coordinator & Customer Service Expert

Altorfer Inc; Rensselaer (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Altorfer Inc. is seeking a front counter associate to support customer and internal order tracking, call routing, and vendor purchasing.

The role includes assisting with counter sales, bill payment, and cash handling, while maintaining a high level of customer service in a combined office and warehouse setting. The ideal candidate has strong communication skills, basic math; is a self-starter with detail orientation, and proficient with Word/Excel/Outlook.

Qualifications

• Previous parts counter selling or consulting experience a plus.
• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Must have a positive attitude and excellent customer service skills.
• Strong computer skills required and familiar with programs such as: Word, Excel and Outlook, Microsoft Teams, Adobe Acrobat.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Good phone answering skills: prior operator experience.
• Must be able to handle general math calculations with money, weight measurement, volume, and distance.
• Able to lift 75 lbs.
• Must be able to work with minimal supervision.
• High School Diploma or equivalent is required.

Responsibilities

• Customer and internal order tracking.
• Customer call routing
• Process vendors purchasing.
• Assist with customer parts counter sales pickup and bill payment.
• Manage cash transactions and accounting.
• Contribute to the overall positive customer service of the front counter.
• Other duties as assigned

Skills

Customer service

Time management

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Microsoft Teams

Adobe Acrobat

Job description

Altorfer Inc. is seeking a front counter associate to support customer and internal order tracking, call routing, and vendor purchasing.

The role includes assisting with counter sales, bill payment, and cash handling, while maintaining a high level of customer service in a combined office and warehouse setting. The ideal candidate has strong communication skills, basic math; is a self-starter with detail orientation, and proficient with Word/Excel/Outlook.