Parts Coordinator

Tech24; Lewisville (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Company equipment provided

Paid time off and holidays

Medical, dental, vision, and short‑/tc

401(k) with company match

Job summary

Tech24 is seeking a Parts Coordinator in Lewisville, TX to support service operations and field technicians. You'll source parts, build repair estimates, and coordinate with vendors, technicians, and customers to ensure timely service delivery.

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment, ensuring parts availability, accurate pricing, and clear communication throughout the repair process.

Qualifications

• 2–4 years of administrative, parts coordination, or estimating experience (service or repair industry preferred).
• Familiarity with commercial kitchen equipment, HVAC, or refrigeration parts is a plus.
• Strong communication skills - both verbal and written.
• Excellent organizational and multitasking abilities.
• Ability to prioritize in a fast-paced environment.
• Comfortable working with service software, Microsoft Office, and data entry systems.
• Experience working with vendors, purchase orders, and pricing is preferred.
• Team-oriented mindset with a proactive, problem-solving attitude.

Responsibilities

• Source and Order Parts for commercial kitchen equipment; ensure timely and cost-effective procurement.
• Build and Manage Estimates; create accurate repair estimates including parts and labor.
• Vendor Coordination; confirm pricing, availability, and lead times with suppliers.
• Work Order Management; update orders with parts and estimates throughout service lifecycle.
• Customer Communication; provide updates on estimates, approvals, parts status, and timelines.
• Track Parts and Inventory; monitor orders and maintain inventory records as needed.
• Utilize Service Systems; process estimates and manage work orders efficiently.
• Cross-Functional Support; coordinate with dispatch, technicians, and leadership.

Skills

Communication

Organization

Prioritization

Vendor coordination

Teamwork

Tools

Microsoft Office

Service management software

Data entry systems

Purchase orders

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Coordinator

Regular Full Time Lewisville, TX, US

2 days ago Requisition ID: 4811

Salary Range: $23.00 To $26.00 Hourly

1 st Source Restaurant Services, a Tech24 company
Location: Lewisville, TX
Compensation Range: $23-$26/hr

Why Join Tech24?

At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company computer and equipment provided
• Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

Position Summary

As part of the Tech24 team, the Parts Counter Administrator / Estimator plays a critical role in supporting service operations and field technicians. This position is responsible for sourcing parts, building accurate repair estimates, and coordinating with vendors, technicians, and customers to ensure timely and efficient service delivery.

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. You will play a key role in keeping operations running smoothly by ensuring parts availability, accurate pricing, and clear communication throughout the repair process.

Key Responsibilities

• Source and Order Parts
  Research, source, and order parts for commercial kitchen equipment including ovens, fryers, steamers, dishwashers, and refrigeration units. Ensure timely and cost-effective procurement.
• Build and Manage Estimates
  Review technician diagnostics and create accurate repair estimates including parts, labor, and additional charges. Ensure estimates are clear and customer-friendly.
• Vendor Coordination
  Communicate with manufacturers and suppliers to confirm pricing, availability, and lead times. Maintain strong vendor relationships.
• Work Order Management
  Update and manage work orders with parts and estimate details, ensuring accuracy and completeness throughout the service lifecycle.
• Customer Communication
  Provide updates to customers regarding estimates, approvals, parts status, and repair timelines while maintaining professionalism and clarity.
• Track Parts and Inventory
  Monitor parts orders, track shipments, and assist with maintaining organized inventory records as needed.
• Utilize Service Systems
  Gain proficiency in service management systems to process estimates, track parts, and manage work orders efficiently.
• Cross-Functional Support
  Work closely with dispatch, technicians, and leadership to ensure smooth coordination of service jobs and timely completion.

Qualifications

• 2–4 years of administrative, parts coordination, or estimating experience (service or repair industry preferred)
• Familiarity with commercial kitchen equipment, HVAC, or refrigeration parts is a plus
• Strong communication skills - both verbal and written
• Excellent organizational and multitasking abilities
• Ability to prioritize in a fast-paced environment
• Comfortable working with service software, Microsoft Office, and data entry systems
• Experience working with vendors, purchase orders, and pricing is preferred
• Team-oriented mindset with a proactive, problem-solving attitude

Compensation Transparency

The advertised pay range for this position is$23-$26. Final compensation will be determined based on factors such as experience, skills, qualifications, and market conditions.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.